Mohana Terry
Los Angeles,CA
Summary
Dynamic Lead RN Case Manager at St. Francis Medical Center with a proven track record in patient advocacy and interdisciplinary collaboration. Expert in care plan development and discharge planning, ensuring optimal patient outcomes. Recognized for critical thinking and clear communication, enhancing patient experiences and fostering teamwork in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead RN Case Manager
St. Francis Medical Center
Lynwood, CA
10.2024 - Current
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
Childcare Provider
The Frache Family
Silverlake, CA
11.2020 - 04.2021
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Developed positive relationships with families by communicating regularly about their child's development.
- Completed day-to-day duties accurately and efficiently.
Childcare Provider
The Bolt Family
Los Feliz, CA
01.2019 - 08.2020
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Observed children's behavior and development, communicate information with parents.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Childcare Provider
The Howard Family
Los Feliz, CA
08.2017 - 08.2019
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations..
- Encouraged positive interactions between children by providing supervision at all times.
Childcare Provider
The Alcaraz Family
Los Angeles, CA
08.2017 - 08.2019
- Planned and implemented engaging activities to encourage creativity and expression.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Organized and planned age-appropriate reading, crafts, and music lessons.
Front Desk Coordinator
Rodeo Drive Podiatry
Beverly Hills, CA
02.2014 - 08.2017
- Engaged directly with clients to fulfill requests, resolve conflicts, and direct non-customer service related inquiries to appropriate department and personnel.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Office Manager
The Spa on Rodeo
Beverly Hills, CA
02.2014 - 08.2017
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Bachelor of Science - Nursing
California State University Dominguez Hills
Carson, CA06.2026
Associate of Science - Nursing
Los Angeles Trade Technical College
Los Angeles, CA06.2024
A.A. - Liberal Arts and Natural Sciences
Los Angeles Technical College
Los Angles, CA06.2018
Skills
- Patient advocacy
- Team collaboration
- Critical thinking
- Care plan development
- Professionalism
- Utilization review
- Clinical documentation
- Clear patient communication
- EMR / EHR
- Discharge planning
- Interdisciplinary collaboration
- Adaptability and flexibility
Certification
- California Registered Nurse, RN95391459
- Hospital Fire and Safety Certification, LA Fire Department
- AHA-ACLS Certification
- AHA-BLS/CPR/AED Certification
- IV Therapy and Blood Withdrawal Certification
- AHA- PALS Certification
References
- Dr. Cynthia Ashby, DNP, PHN, RN, Cent86@sbcglobal.net, 323.715.7436
- Mrs. Maria Alcaraz, RN, M-lulu730@hotmail.com, 310.927.0965
- Mr. Jeffrey Ancheta, RN, J.funkshun@gmail.com, 626.827.0140
Leadership And Volunteer Experience
- Pinning Ceremony Committee, Cohort Representative, 02/24 - 05/24
- Exodus Recovery Psychiatric Health Facility, Student Nurse, 04/22 - 06/22
Languages
Tagalog
Native/ Bilingual
Spanish
Elementary
Timeline
Lead RN Case Manager
St. Francis Medical Center
10.2024 - Current
Childcare Provider
The Frache Family
11.2020 - 04.2021
Childcare Provider
The Bolt Family
01.2019 - 08.2020
Childcare Provider
The Howard Family
08.2017 - 08.2019
Childcare Provider
The Alcaraz Family
08.2017 - 08.2019
Front Desk Coordinator
Rodeo Drive Podiatry
02.2014 - 08.2017
Office Manager
The Spa on Rodeo
02.2014 - 08.2017
Bachelor of Science - Nursing
California State University Dominguez Hills
Associate of Science - Nursing
Los Angeles Trade Technical College
A.A. - Liberal Arts and Natural Sciences
Los Angeles Technical College
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