Mohanie Sookdeo
Frederick,MD
Summary
Ambitious Job Title offering Number years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Caring Job Title dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
8
8
years of professional experience
Work History
Hairdresser, HHA, Customer Service
Divaza Beauty, Best Professional, Tmobile
01.2015 - 06.2023
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
- Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
- Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Styled hair, makeup and nails for customers for special events and occasions.
- Offered professional cuts, color services and extensions to salon customers.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
- Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
- Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
- Collaborated with healthcare team members to develop personalized care plans that addressed individual patient needs.
- Enhanced patient recovery by assisting with physical therapy exercises and mobility support.
- Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
- Educated patients and family members on proper nutrition, exercise routines, and self-care techniques to promote overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Skills
- Balayage technique
- Hair Straightening
- Blow-Drying Expertise
- Chemical safety
- Appointment Scheduling
- Cleaning and sanitizing
- Client consultation
- Hair extensions
- Creative coloring
- Color Correction
- Salon Marketing
- Supply Management
- Sanitation Practices
- Scalp treatments
- Texture services
- Service Coordination
- Chemical Application
- Highlights and lowlights
- Color principles
- Outstanding client retention
- Men and women haircuts
- Advanced communication skills
- Quick Learner
- Styling Tools
- Hair maintenance expert
- Customer Consultation
- Relationship building and management
- Knowledge of color space theory
- Cuts for women
- Natural Hair Care
- Highly motivated self-starter
- Schedule Management
- Business Management
- Appointment Coordination
- Detail-orientated
- Photoshoot hairstyling
- Sales expertise
- Makeup Application
- Color Corrections
- Skin-tone management
- Hair Removal
- Marketing familiarity
- Eyebrow styling
- Eyebrow Shaping
- Cosmetology
- Bridal makeup application
- Hair Cutting and Trimming
- Cash Register Operation
- Social skills
- Clear Communication
- Shampooing and Conditioning
- Tool, Equipment, and Surface Sanitizing
- Styling Suggestions
- Waxing treatments
- Desktop and Laptop Computers
- Payment Processing
- Service Marketing
Timeline
Hairdresser, HHA, Customer Service
Divaza Beauty, Best Professional, Tmobile
01.2015 - 06.2023
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