Summary
Overview
Work History
Education
Skills
Accomplishments
Tools Technologies
Education Certifications
Awards
Timeline
Generic

Mohan Krishna Allada

Concord,NC

Summary

Versatile Senior Manager specializing in Health care , Financial domains and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Overview

21
21
years of professional experience

Work History

Sr Manager - Data Management & Quality Assurance - Patient Services

Cencora
03.2021 - Current
  • Spearheaded the implementation of a comprehensive Quality Management System (QMS), resulting in a 20% reduction in defects and a 15% improvement in overall product quality
  • Implemented DQM dashboard to monitor the data quality and applied KPIs to catch data anomalies which helped in reducing production support defects/issues by 40%
  • As a valued leader, provide employees with the autonomy to do their work well while building strong, personal relationships to improve communication as well as advance business development efforts
  • Proactive Team Management style that gains employee confidence and utilize their talent and knowledge
  • Drive strategy for programs being developed or implemented with high quality standards the policies
  • Standardization of process and documentation across the LOB/Workstreams in DevOps
  • Identified Risk areas and implemented long term strategy roadmap to improve the quality and system reporting
  • Constantly work on enhancing team core skills and provide all the necessary tools and training to up the skill
  • Responsible for hiring and retains a diverse, highly qualified staff and provides ongoing performance feedback
  • Responsible of setting goals which align to department plans and manages the execution of goals through coaching and mentoring
  • Conceptualized and implemented business strategies for Operational Data Management, Data Warehousing and Business Intelligence that improved operational efficiency, enhanced visibility for effective decision making, and targeted business growth
  • Defined and executed roadmap for data strategy and consolidation for operational efficiency, minimized data redundancy and enhanced data quality by defining and implementing data governance standards
  • Led the effort to collaborate with business units & source system SMEs to identify Data Trustee, Data stewards and Data Custodian for data subject areas (Client, Account, Transactions, Products, Clinical Data etc.) Data assets within each datastore are mapped to an authority classification (System of Origin, System Of Record, Authorized Data Source)
  • Data Quality rules were defined and documented to get them implemented via Data Quality Tool Led and managed end-2-end SDLC of enterprise wise development initiatives, data integration programs from various source systems into Data Warehouse and Data Lake to consolidate data for advanced Analytics, internal and regulatory reporting needs with consistent, reliable, accurate and timely data
  • Performed source systems Data Profiling to identify Functional Dependency, Referential integrity, and Data Attributes level analysis to ensure Data modeling exercise accounts for possible scenarios for incoming data feeds
  • Consolidation of data from various onsite and regional databases into an Operational Data Store (ODS) for real-time/near-real-time data access for consuming applications and to minimize workload on Operational source systems
  • Implemented Data Glossary to help define common definition of data elements for all business units
  • Collaborated with business units to define & implement Data Quality Rules and standards for sourcing, provisioning, and presentation of data to provide operational and development efficiency
  • As member of CCB data review board, defined and implemented process to review application architecture and data sourcing and consumption strategy for all strategic and tactical initiatives
  • Defined standards and policies for Data Acquisition, Data modeling, history retention, data provisioning, Metadata, Reference data and domain master data
  • Performed analysis of current data platform and presented target state architecture of data platform to address stability, data redundancy, data quality and data governance related issues.

Client Analytic Lead -Manager

Cencora
03.2017 - 02.2021
  • Managed team of 40+ resources Organic and Virtual team of data architects, developers and tester while collaborating with a large cross-functional team of business analysts, data stewards, DBAs, system admins and Project managers to ensure milestones and deliverables are meeting scheduled delivery dates within allocated budget
  • Worked closely with executive management and steering committees to update them on accomplishments, roadblocks, and upcoming milestones on highly technical matters in business understandable language
  • Led high profile Advanced Analytics initiatives for patient assistance project (Fusion) implemented to migrate the legacy system from single tenant to multi-tenant environment
  • Consolidation and integration of data from various disparate data sources into Azure Data warehouse for client and business facing applications
  • Led effort to define requirements for Data Visualization tools and collaborated with IT teams during proof-of-concept efforts
  • Provided Qlik View and Power BI Data Visualization platforms to business for canned and self-serve reporting capability leveraging EDW
  • Designed and implemented strategic end-2-end solution to consolidate Master and associated Patient data from disparate source systems into an Operational Data Store (ODS) or raw layer using ETL to provide contextual, consistent, accurate and single version of truth data for reporting needs and consuming systems
  • Adopt and promote Agile methodology to provide business continuous incremental functionalities via sprints
  • Prepared and presented business cases to provide cost-benefit and ROI analysis for strategic initiatives like Data Governance and Data Management for Business Analytics and Client Analytics
  • Executed fast paced, high demand environment projects while balancing multiple priorities
  • Demonstrated ability in coach/manage team members, actively lead discussions, work through problems and reach decisions
  • Monitoring compliance to program policies and procedures and turn-around times and ensuring quality of the deliverable not compromised
  • Manage client issues and their resolutions, responsible for performing appropriate follow-ups to get the deliverable on schedule with highest quality to the client/production
  • Defined the definition of DONE
  • Leading from the front all the Client Analytics deliverable for all the clients (Product Development, New Client Launches, Client Transitions, Custom Reports, Production Support, Hot Fixes & CA Legacy reports) Partner and influencer in the build out of DevOps for Fusion Key stakeholder in DevOps Maturity assessment for Fusion, provided feedback and was leaned on for guidance and point of view (POV)
  • Performed independent CI CD Maturity model assessment of Fusion and presented to Manager to target areas to develop and improve
  • Collaborate across multiple work-streams to champion quality and build quality in throughout the entire delivery process of Client Analytics
  • Responsible for maintaining the SOP’s
  • Strong advocate of automation, and always identify the areas to automate and improve the delivery timeframe
  • Simultaneously managed a large breadth of teams across Patient Plus Client, Patient Plus Production Support, Upgrades, Data Services and Fusion.

Sr. Quality Assurance Lead

Fiserv
03.2008 - 12.2016
  • Managed a distributed team of testers in an Enterprise Agile model
  • Provided coaching and guidance to the organization on Agile
  • Implemented processes and procedures that impacted the Software Quality Assurance team and organization
  • Collaborated with development directors, product owners, compliance, services and business analyst to build products based on Fiserv’s strategic goals
  • Mentored QA Leads so they could learn and foster best practices within their teams
  • Developed and facilitated numerous training sessions and workshops around SQA best practices
  • Worked with source code management team to implement continuous integration and delivery
  • Developed test metrics and quality certification templates for stage gate artifacts
  • Provided demos to Financial Customers / Product stakeholders, for marketing Financial Mobile based Products like Mobile Capture Application, Merchant Capture, Prepaid Processing, X937 Ingestion, On-Boarding etc
  • Supported Mobile Capture Application, Merchant Capture, Prepaid Processing, X937 Ingestion, On-Boarding, Build Deployments, System Configurations, Server Configurations
  • Collaborated and communicated with Architects, Developers, Quality Engineers and Project & Product Managers in automating successful product delivery process
  • Responsible for designing, documenting and certifying Mobile clients, in mobile infrastructure and core applications for enterprise mobile services
  • Gathered Business Requirement specifications, Technical Requirements, Test Requirement specifications and reviewed Functional Specification Documents (FSD), Project Timeline Documents and Design Review Documents
  • Experience as DevOps Engineer, with a focus on Build and Release and Delivery Automation Engineering
  • Responsibilities involve setting the overall Delivery Automation strategy, via investments in automation at several layers of the Technology stack to implement a Continuous Deployment/Delivery pipeline
  • Experience in Cloud Computing using Microsoft Azure for creating Virtual Machines
  • Experience in Signoff Production deployment and scheduling SIT/UAT deployments and supporting to resolve environmental related issues to support scheduled Testing timelines
  • Provided Customer-focused technical solutions for banking customers both on-site and off-site in Multiple Products like Mobile, Merchant, ATM, Branch and Prepaid
  • Experience in Strategy, Planning, Controlled Acquisition, Inventory, Deployment, Centralized Management, Life Cycle Management and Risk Mitigation in Project Development Life Cycle
  • Experience in analyzing Automating Regression Test process and leading team move towards phase wise automating project
  • Experience in Data Collection, Data Analysis and Querying Data by writing Complex SQL Queries
  • Experience in using Version One Platform to implement Agile Process and to support Devops deployments
  • Experience Data Automation in collecting metadata from variety of scanners
  • Experience in Preparing QCert Documents for every customer release of the Product
  • Certified many Flat Bed Scanners from different vendors for the application (on ActiveX Control & Java supported) Performed IVT migration test before, every time product released to the client
  • Used SharePoint to make the latest update checked in to make it available to all the people associated with the project.

Sr Systems Analyst

Verizon Inc
03.2007 - 09.2007
  • Involved in the full life cycle of the project including requirement gathering, development, testing, deployment and maintenance
  • Responsible for delivering the low level design documents on several modules of the project
  • Used sequence diagrams/Object interaction diagrams in the design
  • Weblogic configuration on local machine for unit testing and mentoring junior developers Tested the application in Integration test environment on Windows XP and moved to User Acceptance Testing environment (UAT) for Users to test.

Team Lead

Dell Inc
01.2006 - 12.2006
  • Involved in preparing Test Plans, Test scenarios and Test Cases and its execution
  • Lead and mentor small group of Quality Assurance team in a very dynamic working environment
  • Lead responsibilities include coordinate Defect Meetings, escalate issues and prepare Test Logs and Test Reports
  • Mentor and assist with Test execution and suggest making enhancements to the Test Scripts
  • Involved in preparing Test Methodologies and Strategies for the ongoing activities
  • Involved in testing the End to end transactions using the complex SQL Queries using TOAD
  • Performed data integrity testing by executing SQL and PL/SQL statements
  • Performed Defect Management & Tracking in Mercury Quality Center

Project Engineer

Wipro Technologies Pvt Ltd
09.2005 - 12.2005
  • Two-tier Point of Contact for the client interaction and communication
  • (Through Conference Call, IM & eMails) Involved in Preparing and updating Test Plans, Test Cases based on the System requirements/Business requirements.

Software Engineer

Choice Solutions Ltd
11.2004 - 09.2005
  • Developed JSP pages for ORCA/SST subsystems completely with a team of 4 members Developed/Tested SQL queries as a help to server team when there were short of resources Involved in Integration testing after the front end and server components got integrated.

Software Engineer

InfoTech Enterprise Ltd
04.2003 - 05.2004
  • Underwent Project Training and awareness camp on Software Life cycle Methodologies
  • Developed/Tested SQL queries as a help to server-side team when there were short of resources Created Value Objects and created Object variables - Screen Fields – Database columns mapping document Performed the Sanity, Functional, Compatibility and Regression testing and posted the encountered bugs
  • Analyzing the test requirements and setting the test environment for the build test cycles.

Education

Master of Science - Computer Application

SBMSIT College
India
07.2003

Skills

  • Data Analytics
  • Strategic Planning
  • Reporting Oversight
  • Partnership Development
  • Quality Assurance
  • Project Management
  • Process Improvement

Accomplishments

  • Spearheaded the implementation of a comprehensive Quality Management System (QMS), resulting in a 20% reduction in defects and a 15% improvement in overall product quality.
  • Led the transition of the organization from Waterfall methodology to Agile.
  • Led a team of quality engineers and started DRB committee, demonstrating a commitment to international quality standards.
  • Implemented data-driven quality metrics, resulting in a 25% increase in operational efficiency and a 30% reduction in customer complaints.
  • Successfully managed and resolved complex quality issues, improving customer satisfaction scores by 20% and strengthening long-term client relationships.
  • Conducted thorough root cause analyses to identify and address quality gaps, leading to a 10% reduction in production downtime.
  • Collaborated with cross-functional teams to integrate quality considerations into the product development lifecycle, resulting in a 15% decrease in time-to-market.
  • Spearheaded data quality initiatives, implementing robust processes that resulted in a 20% improvement in overall data accuracy within the organization.
  • Led the development and deployment of automated data validation tools, reducing manual efforts by 30% and significantly enhancing data integrity.
  • Implemented data governance frameworks, creating policies and procedures to maintain high-quality data throughout its lifecycle.
  • Orchestrated the integration of automated data cleansing solutions, streamlining data pipelines and reducing errors by 25%.
  • Collaborated with IT teams to implement data profiling tools, identifying and rectifying anomalies to maintain a consistently high standard of data accuracy.
  • Oversaw the creation and enforcement of data quality KPIs, OKRs, providing regular reports to senior management, demonstrating progress, and highlighting areas for improvement.
  • Designed and executed comprehensive training programs for staff on data quality best practices, fostering a culture of accountability and awareness.
  • Leveraged advanced analytics to proactively identify potential data quality issues, enabling preemptive corrective actions and minimizing downstream impacts.
  • Drove the adoption of master data management solutions, ensuring uniformity and consistency across diverse datasets and contributing to improved decision-making at the senior management level.

Tools Technologies

  • Power BI
  • Python
  • Qlik View
  • BIRT
  • SSRS
  • SSIS
  • HP ALM
  • Fitness
  • Selenium
  • TFS
  • Jenkins
  • Soap UI
  • Bitbucket
  • Salesforce
  • Informatica
  • VM Lab Manager
  • Visual SourceSafe
  • Visio
  • SQL Server
  • Crystal Reports 8/10/XI R2/2008
  • SharePoint
  • MS Visio
  • MS Project
  • Virtual Scrum Board
  • Story Verse
  • Rally
  • Version One
  • Oracle
  • DB2
  • PL/SQL
  • UNIX
  • VI
  • Actuate
  • SQL
  • SonarQube
  • DevOps

Education Certifications

  • MCA (Master of Computer Applications)
  • Lean Six Sigma -White Belt
  • CSPO Certified
  • SAFe PO/PM 5.0 Certified

Awards

  • True Blue Recipient multiple times at AmerisourceBergen
  • Fiserv Living Proof Award Recipient
  • Best Performer of the year Choice Solutions

Timeline

Sr Manager - Data Management & Quality Assurance - Patient Services

Cencora
03.2021 - Current

Client Analytic Lead -Manager

Cencora
03.2017 - 02.2021

Sr. Quality Assurance Lead

Fiserv
03.2008 - 12.2016

Sr Systems Analyst

Verizon Inc
03.2007 - 09.2007

Team Lead

Dell Inc
01.2006 - 12.2006

Project Engineer

Wipro Technologies Pvt Ltd
09.2005 - 12.2005

Software Engineer

Choice Solutions Ltd
11.2004 - 09.2005

Software Engineer

InfoTech Enterprise Ltd
04.2003 - 05.2004

Master of Science - Computer Application

SBMSIT College

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Mohan Krishna Allada