Mohanpreet M Kaur
Little Elm,TX
Summary
Motivated team player with a strong sense of responsibility and commitment to excellence. Skilled in welcoming guests and addressing inquiries, ensuring a positive experience. Capable of taking initiative to enhance team productivity and support business goals. Offers a strong willingness to learn and adapt to new challenges.
Overview
2022
2022
years of professional experience
Work History
Med Tech and Care manager
Bethesda Gardens
10.2015 - 11.2018
- I always love helping people. That is why I worked in a senior living community. It was like my family. I used to help my residents with their medication and daily activities. Which required a lot of communication and understanding my residents. This job made value my time. This job made me a better person that I am today.
- Improved care delivery by monitoring performance and optimizing strategies.
- Met coverage demands by establishing work schedules and assigning specific jobs.
- Stayed at forefront of medical and technical advances, evaluating options and integrating useful solutions.
- Coordinated effective interdepartmental collaboration through open communication between medical staff.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
- Helped office personnel with errands, paperwork and data entry.
Digital Personal Shopper
Walmart
05.2020 - 12.2021
- I shop for customers who order from as a curb side pickup. It requires a lot of walking everyday. In this job I make sure my customers get what they order in proper handling and on time. I shop like I am shopping for myself.
- Delivered superior customer service, answered questions and resolved customer complaints.
- Swept, cleaned and straightened store when business was light.
- Contributed ideas to improve quality and customer experience in meetings with management.
- Collaborated with team to complete daily tasks and enhance service delivery.
Cashier
Walmart
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining clean and organized checkout areas to enhance customer experience.
- Trained new cashiers on best practices for customer service and transaction handling.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
Education
High school - undefined
Khalsa Senior Secondary School
Mehma Singh Wala, Punjab06.2013
Skills
- Strong communication skills
- Fluency in three languages
- File organization
- Dependable performance
- Efficient time use
- Systematic processes
- Problem analysis and resolution
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
05.2020 - 12.2021
Med Tech and Care manager
Bethesda Gardens
10.2015 - 11.2018
High school - undefined
Khalsa Senior Secondary School
Cashier
Walmart
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