Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
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Mohan Raj Sivakumar

Mohan Raj Sivakumar

Columbus,OH

Summary

Experienced professional with strong business acumen and functional expertise in insurance and banking sectors. Skilled in creating BRDs, defining data models, and conducting backlog refinement meetings with agile development teams. Proven track record of ensuring clear product features to enhance team productivity and stakeholder satisfaction. Adept at analyzing stakeholder feedback to drive product improvements and deliver value to end users. Over 14 years of experience excelling in roles such as Sr. Business System Analyst, Functional Analyst, Business Analyst, and Developer within the financial industry.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sr Business System Analyst

CGI - PNC Collection Platform
05.2022 - Current
  • Playing Dual role Sr Business System Analyst and Debt Manager Configuration Developer.
  • Participated in Agile Development Team and having daily SCRUM meeting for progress reporting as well as task distributing.
  • Perform DM configuration development – Creating UDP, Filter, Worklist, Jobs, Jobflows, Blaze rule, AR events (actioncode / resultcode).
  • Move changes done in rnd to multiple test regions through CDL code move process using azure cdl code move, Urban code move.
  • Closely working with PAOs, Business Leads, Process Improvement team to create PNC CPR team backlogs and define functional requirements.
  • CPR Fitagent tool is built using Angular and JAVA Microservices.
  • CPR Fitagent tool is created for internal PNC users for finding the Mortgage / Flex pay loan customers loan details.
  • CPR Fitagent tool is also extended for consumers and retail banking customers.
  • Conduct workshops for defining the functional requirement and define / create the technical solution process flow diagram and conduct backlog refinement session and workshops with development team to implement the business need.
  • Used Swagger and Postman for creating mapping document for microservices and testing Rest Web services.
  • Define the scope of the work for the team to perform the UI changes in Angular JS, SQL and integrate with Java micro services to build the front end and back end applications.
  • Collaboratively create & review the client deliverables which are SSD – System Specification Document, SAD – System Architectural Document, Transaction Inventory for each functionality and applications.

Sr BSA Consultant

CGI - PNC Flex Pay
10.2022 - 10.2023
  • Participated in Agile Development Team and having daily SCRUM meeting for progress reporting as well as task distributing.
  • Worked closely with PAO and Business Leads to create PNC Associate Dashboard tool.
  • Associate Dashboard tool is built using Angular and JAVA Microservices.
  • Associate Dashboard tool is created for internal PNC users for finding the Flex pay loan customers loan details.
  • Associate Dashboard tool is also extended for Sellers to add new location and track seller velocity.
  • I closely work with PAO, Product Management team, Risk and Legal team to incorporate the appropriate business need and requirement in the Jira stories.
  • Conduct backlog refinement session and workshops with development team to implement the business need.
  • Used Swagger and Postman for testing Rest Web services.
  • Work with Angular JS, SQL, Java micro services.
  • Work with business team to review the developed product on every sprint which are planned for the consecutive releases.

Software Developer

CGI - PNC WC
05.2022 - 10.2022
  • Followed Agile methodologies to plan work for every iteration and used continuous integration tool to make the build passes before deploying the code to other environments.
  • Understand the Java micro service framework built using spring boot functionality and build the Karate scripts to automate the smoke test in test region.
  • Implemented Karate script framework for 20+ micro services.
  • Design and update Schema for Smart Comm business templates.
  • Create, update or Redesign Business templates and map the respective variables in the Smart Comm application.
  • Setup PDF and archive channels in Smart Comm for the templates created.
  • Used Postman to test the RESTful API for HTTP requests such as GET, POST, and PUT.
  • Used GitHub/bit bucket to maintain the version of the files and took the responsibility to do the code merges from branch to trunk and creating new branch when new feature implementation starts.
  • Used JIRA tool for Issue/bug tracking, monitoring of work assignment in the system.

Sr Business System Analyst

Mastech Digital
09.2021 - 04.2022
  • Participated in Agile Development Team and having daily SCRUM meeting for progress reporting as well as task distributing.
  • Understand the CLP and MDM microservices and creating data fields for CDD.
  • Worked closely with PAO and Business Leads to create 2 new CLP and MDM integration request from AOP.
  • Conducting workshops between different technical teams to create the data mapping sheets.
  • Used Swagger and Postman for testing Rest Web services.
  • Used JIRA as an issue tracker tool to collaborate with testers and functional team as well as to track defects and change requests.

Sr Developer

TCS
01.2014 - 08.2021
  • Company Overview: Nationwide Mutual Insurance Company | Columbus OH, USA
  • Guidewire PolicyCenter - Policy Admin System – OOTB Product Enhancement | Product Model | Data Model | Business Rules | Screens.
  • Personal Lines Insurance – Home owners policy, Dwelling Fire, Umbrella, MSA (Powersports, RVA), Auto, Property.
  • Commercial Lines Insurance – Commercial Auto | Commercial Property + 9 LOBs.
  • PLT-FORMS & CLT Forms– Guidewire forms integration (Forms configuration project involves the application support, maintenance and enhancements for the applications and platforms in Corporate Compliance bundle.
  • Working with Guidewire Suite configuration and integration, and gUnits.
  • As Sr Developer Handled End to End project where it involves multiple technologies (Guidewire, IIB, Open Text Exream, Mainframes and Mobius.
  • Analysis of Application Requirements, High Level and Low-Level Design.
  • Design, Develop forms, pages, tables, messages, sections, paragraphs, containers.
  • Data mapping in xml, columnar and delimited files, outputs – PDF, AFP, docx, Preparation of Unit test Plan.
  • Guidewire configuration and integration experience, in PCF, GX models, Event Fired GRS, Forms, Messages, etc.
  • Resolving Production issues.
  • Prepare and maintaining Data mapping spreadsheets for downstream and up-streams.
  • Coordinating with other teammates.
  • Database maintenance.
  • Debugging and Testing of own code.
  • Post-production support.
  • Nationwide Mutual Insurance Company | Columbus OH, USA

Developer

Cognizant (CTS)
09.2010 - 11.2014
  • Project: The WellPoint Corp Apps - Publication Solutions Delivery (PSD) is the end system which involves modifying the print stream data as per the client requirements.
  • Responsible for Analysis, Estimation, Design, Coding, Testing (Unit/SIT/UAT) and Deployment activities for the requirements received.
  • Migrated the system from mainframe to xPression and Open Text Exstream.
  • As a Project Coordinator through which handling multiple new folks in the team.
  • Responsible for Defect analysis in the projects as Defect Prevention Coordinator for the entire team.
  • Working with different ECM tools like EMC xPression - which involves xDesign, xAdmin, xDashboard job setup, xPresso for word and Unix shell scripting and HP Dialogue version 6.0.
  • Also had good chance in acquiring in-depth knowledge about the tools like ONDEMAND, Endevor, Jobtrac.
  • Having core knowledge in Streamweaver, Procedures, JCL, OGL, PPFA, DCF.
  • Working with ENDEVOR – which is a version control tool and EXPRESS which routes the reports to target printer or ONDEMAND and JOBTRAC which is a job scheduler product.
  • Involved in the team allocation of resources, assigning tasks based on the client requirement to various associates in the team.
  • Creation of Lights on Effort (LOE) and creation of Work Order and send the estimation to Business and work with them for getting approved.
  • Developed use case diagrams, class diagrams, database tables, and provided mapping between relational database tables and object-oriented java objects.
  • Coordinating with other teammates.
  • Database maintenance (minor).
  • Debugging and Testing of own code.
  • Post-production support.

Education

Master’s in Data Science -

Liverpool John Moores University
07.2025

Bachelor of Computer Science -

RKM Vivekananda College
01.2009

Skills

  • Open text Exstream
  • Smart Comm
  • XPression xDesign, XDashboard, XAdmin
  • Guidewire – Policycenter - Forms configuration, PCF, Typelist, Entity Data Model, Web services, Document Production service, Batch, Messaging
  • Debt Manager Configuration - Jobs, Jobflows, Filters, Action codes, Result Codes, Blaze rule, Tags, Tags types, UDP
  • Karate Scripts
  • Postman
  • SQL
  • Oracle DB
  • Mongo DB
  • Maven
  • CI/CD
  • JIRA
  • Jenkins
  • JavaScript
  • HTML
  • XML
  • XSD
  • SRE Foundation DevOps
  • Python
  • Postgre
  • Agile
  • DevOps
  • Banking
  • Commercial Lines
  • Personal Lines Transformation
  • HealthCare
  • Adaptability,
  • Learn new technologies quickly
  • Team Player
  • Time Management
  • Self-Motivation
  • Release planning
  • User acceptance testing
  • Project management
  • Process mapping
  • Business documentation
  • Application support
  • Systems analysis
  • Data analysis
  • Data migration
  • Data mapping

Certification

  • SRE Foundation Certification from DevOps Institute.
  • Guidewire integration and Configuration Specialist Certificate.

Professional Highlights

  • Strong Business and Functional Knowledge in Insurance and Banking Domain.
  • Create BRD, Data Mapping, Define Data Model, table structures for the integrations to consume it.
  • Create Functional Process Flow and Technical Process Flow maps using vizo, Aris.
  • Conducts backlog refinement meetings with the scrum development team.
  • Attends sprint planning and review meetings to give feedback on sprint achievement to the team.
  • Ensure product features are clear and succinct to eliminate guess-work from the development team.
  • Attends daily scrum meetings as necessary, monitors the progress of product development and delivery through daily interaction and sprint reviews.
  • Provides regular updates, status, and risks to management and stakeholders.
  • Analyses stakeholder feedback to determine features or components that will add the greatest value to the product.
  • Cleaned and standardized datasets and prepared data reports for Data and Policy Manager.
  • Reviewed data collection and storage methods of information across multiple departments.
  • Owns, manages, create and prioritizes product backlog of user stories.
  • Engages with stakeholders to obtain information (requirements) on expected features.
  • Measures product performance, as well as value delivered to market, in order to make adjustments where necessary.
  • Assesses product value stream to identify areas that require improvements.
  • Ensures implemented product features add value to end users and increase company returns.
  • Establishes user story acceptance criteria and accepts user stories into the baseline.
  • Defines sprints and stories content, accepts sprint goals.
  • Drives sprint goals and sprint delivery and acts the sole owner for acceptance of sprint delivered development.
  • Excellent communication, organizational and problem-solving skills, thorough attention to detail, and the capability to meet deadlines, while working both independently and as part of a team.
  • Ability to handle multiple projects and deadlines, plan, prioritize and organize effectively and work under pressure deadlines.
  • Ability to show judgment and initiative and to accomplish job duties.
  • Ability to work independently and matrix lead a variety of internal and external teams.
  • Ability to work with designers or developers and maintain online brand guidelines and strategy.
  • Excellent creative or aesthetic judgment combined with the ability to take ideas from multiple sources and form a cohesive, compelling creative result.
  • Expertise in multiple CMM tools with 14+ years of experience with End-to-End implementation knowledge in forms and letters content Management.
  • Played different roles like Sr Business System Analyst, Functional Analyst, Business Analyst and Developer in both Banking and Insurance Domain.

Timeline

Sr BSA Consultant

CGI - PNC Flex Pay
10.2022 - 10.2023

Sr Business System Analyst

CGI - PNC Collection Platform
05.2022 - Current

Software Developer

CGI - PNC WC
05.2022 - 10.2022

Sr Business System Analyst

Mastech Digital
09.2021 - 04.2022

Sr Developer

TCS
01.2014 - 08.2021

Developer

Cognizant (CTS)
09.2010 - 11.2014

Bachelor of Computer Science -

RKM Vivekananda College

Master’s in Data Science -

Liverpool John Moores University