Moharreb Deeb

As a Co-Manager at SD Elements, I played a pivotal role in overseeing daily operations, ensuring seamless business functioning, and driving growth. My responsibilities spanned various aspects of the business, including client relations, technical support, and project management. I collaborated closely with the owner to develop strategies that improved service delivery and client satisfaction.

• Developed and implemented business strategies that improved operational efficiency and client satisfaction.
• Managed and resolved technical issues, including software updates, system configuration, and network troubleshooting.
• Provided first-line support to clients, resolving inquiries related to IT services and products.
• Assisted in the setup and configuration of new hardware and software for both internal use and client installations.
• Collaborated with the owner on project management, including organizing tasks, managing timelines, and ensuring successful project delivery.
• Created and maintained detailed documentation of client interactions, technical processes, and project outcomes.
• Supported client visits and provided on-site assistance, including technical troubleshooting and system optimization.

As a Delivery Driver and Crew Member at Domino's Pizza, I was responsible for delivering orders promptly and safely while ensuring a high level of customer service. In addition to delivery duties, I worked as part of the in-store crew, contributing to various aspects of daily operations. My role included assisting in pizza preparation, managing the register, and providing friendly and efficient service to customers.

Key Responsibilities:
• Delivery Operations:
• Safely delivered pizzas and other menu items to customers within the designated delivery area.
• Ensured timely and accurate deliveries, maintaining a professional and friendly demeanor during interactions with customers.
• Managed cash transactions and provided correct change, ensuring accuracy in all financial dealings.

In-Store Crew Responsibilities:
• Assisted in the preparation of pizzas, including dough stretching, topping application, and oven operation, adhering to Domino's quality standards.
• Handled customer orders at the register, providing efficient and courteous service, and managing cash and card transactions.
• Maintained a clean and organized workspace, including the kitchen, prep areas, and customer-facing spaces.
• Supported the team with stocking supplies, prepping ingredients, and maintaining inventory levels.
• Contributed to a positive team environment, collaborating with fellow crew members to ensure smooth daily operations.
• Assisted in opening and closing duties, including cleaning, sanitizing, and preparing the store for the next day’s operations.

This role provided me with valuable experience in customer service, time management, and teamwork, while also enhancing my ability to work efficiently under pressure in a fast-paced environment.