MOHBUBUR RAHMAN

Licensed Health Insurance Agent

HPOne Health Insurance, LLC

07.2021 - Current

Evaluated competitors' products and services to gain competitive advantage.
Analyzed risk factors to recommend appropriate coverage levels.
Adapted communication style based on individual client preferences, resulting in improved rapport and higher satisfaction levels.
Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
Contributed to team success by sharing best practices on sales techniques, product knowledge, and customer service skills with fellow agents.
Conducted annual reviews of existing policies to update information.
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Maintained up-to-date knowledge of industry trends and regulatory changes, providing accurate advice to clients and staying ahead of competitors.
Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
Managed a diverse portfolio of health insurance accounts while consistently meeting sales targets and exceeding performance expectations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Conducted comprehensive policy reviews for existing clients, identifying opportunities for adjustments or additional coverage.
Educated clients on insurance policies and procedures.
Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.