Mohil Bhutkar

With over 17 years of progressive experience delivering complex ICT, AV, ELV, and Smart City projects across Ǫatar, India, and Other regions, I bring a proven track record of strategic leadership, innovative problem-solving, and delivering results on high-profile initiatives that align seamlessly with your organization’s objectives. In my current role as a Project Lead, I have successfully led transformative projects, including the Ǫatar Foundation, Education City, and Msheireb Smart City. These initiatives required advanced expertise in IWMS and Smart City solutions, alongside meticulous project governance and stakeholder engagement. I established and led PMO frameworks, ensuring alignment with Prince2 standards and delivering projects on time and within budget.

Key achievements include:
Strategic Project Leadership: Designed and implemented large-scale Projects, directly contributing to innovation and infrastructure goals.
• Risk and Change Management: Spearheaded proactive risk mitigation strategies and effectively managed scope changes to maintain project alignment and client satisfaction.
• PMO Expertise: Established governance frameworks, reporting mechanisms, and operational strategies that streamlined project execution across multidisciplinary teams. Beyond my technical expertise, I pride myself on fostering high-performing teams, bridging gaps between stakeholders, and aligning project deliverables with organizational visions.

My academic foundation Master’s in Computer Application and a Bachelor’s in Computer Application complement my professional certifications in PMP and Prince2, equipping me to lead complex, multi-stakeholder programs with precision and foresight.

• Led implementing and optimizing CAFM/iWMS systems at Bin Yousef to align with organizational goals.
• Managed cross-functional teams as the primary liaison between IT, facilities, and business units for operational needs.
• Developed space planning strategies and managed asset lifecycles to optimize efficiency and resource utilization.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Conducted detailed business requirement gathering sessions with stakeholders to translate business needs into functional specifications.
• Analyzed complex datasets, identified trends, and provided actionable insights to support decision-making.
• Developed process models, workflows, and documentation to streamline business operations.
• Collaborated with cross-functional teams to bridge the gap between business requirements and technical solutions.

• Supported project lifecycle activities including requirement analysis, design validation, testing, and post-implementation review.
• Assisted Project Managers in defining project scope, success metrics, and delivery milestones.
• Facilitated User Acceptance Testing (UAT), defect tracking, and resolution in collaboration with development teams.
• Ensured alignment of solution delivery with organizational goals, compliance standards, and stakeholder expectations.

• Engaged business users and senior stakeholders to gather feedback, resolve issues, and validate deliverables.
• Prepared and presented dashboards, reports, and presentations to senior leadership for progress updates.
• Partnered with vendors and external consultants to evaluate tools, systems, and business proposals.

• Designed and maintained reporting dashboards using Power BI,Tableau, Excel for business intelligence.
• Leveraged SQL and data analysis tools to query and validate datasets.
• Worked with project management and collaboration tools such as JIRA, Confluence, ServiceNow, MS Project.

• Identified process gaps and recommended automation or optimization opportunities that improved efficiency.
• Contributed to continuous improvement initiatives through Lean and Agile frameworks.
• Ensured compliance with internal audit, data governance, and quality assurance policies.

• Collaborated with stakeholders to gather business requirements and create solutions based on customer needs.
• Communicated effectively with development teams to ensure business goals and vision alignment.
• Conducted user acceptance testing to support iterative release cycles and resolve issues.
• Designed and implemented complex queries and procedures to meet diverse business requirements.
• Collaborated with team to analyze business needs and create mock screens and reports accordingly.
• Successfully deployed change requests with vendor coordination, ensuring timely delivery.
• Provided valuable support to clients and vendors for requirement clarification.

• Collaborated with clients to gather requirements, assess business needs, and design tailored technical solutions.
• Configured, customized, and implemented enterprise applications.
• Supported data migration, system integration, and deployment activities across multiple environments.
• Conducted feasibility analysis and recommended technical architectures aligned with client objectives.

• Developed and deployed reports, dashboards, and workflows to support business processes.
• Integrated third-party systems using APIs, middleware, and enterprise integration tools.
• Applied knowledge of databases SQL,Oracle for queries, performance tuning, and troubleshooting.
• Leveraged project management and collaboration tools JIRA, Confluence, ServiceNow, MS Project for delivery tracking.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Documented faults and bugs for referral to development staff for use in updates.
• Met with team personnel to share details of discovered issues and recurrent custom complaints.
• Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
• Delivered Tier-3 support and SME input to internal and external customers.
• Performed root cause analysis of reported issues to enact corrections.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Helped streamline repair processes and update procedures for support action consistency.
• Configured and tested new software and hardware.

• Implemented technical solutions to solve customer issues and increase satisfaction.
• Upgraded operating systems and computer software to perform compatibility with programs.
• Set up and administered systems and configurations.
• Patched software and installed new versions to eliminate security problems and protect data.