Mohith Ramireddy

Project Details: Controls Assurance, Digital Risk Protection Services, and Fraud Resolution apps.

• Developed Pega applications to replace legacy systems and automate workflows, enhancing security, and streamlining processes for the Information Security team.
• Extensively worked on case management, reporting, background processing, and web integrations, ensuring efficient workflow automation.
• Built several reusable components to be used across applications.
• Developed integration components to read and process file data efficiently.
• Collaborated with business and development teams to design and develop processes or workflows.
• Developed integration components using REST services to identify compromised member credentials and send alerts, mitigating fraud risks.
• Worked on Pega BIX components to extract data and transfer it to different locations, as per project needs.
• Controls Assurance, Digital Risk Protection Services and Fraud Resolutions apps

Project Details: Sellpoint Application.

• Created an efficient and user-friendly portal for Florida Blue agents to manage sales of healthcare plans, generate quotes, and automate document handling, improving overall sales operations.
• Gathered requirements with business stakeholders, and provided tailored solutions to meet project needs.
• Developed highly efficient integration modules using REST and SOAP services, facilitating seamless data exchange.
• Extensively used Pega case management for routing, case transitions, and data propagation, enhancing user experience.
• Participated in design sessions for the successful implementation of complex requirements, ensuring project alignment with business goals.

Project Details: Tracker 2.0

• Developed a global platform for Deloitte to manage GES Tax Services with workflow management, reporting, and client integrations, enhancing operational efficiency
• Developed web integrations with internal applications and led the team in design and development tasks, ensuring project success
• Created a logging module to log all request/response interactions, enhancing system transparency and troubleshooting
• Fixed critical production issues promptly to minimize business impact, demonstrating strong problem-solving skills
• Developed Async Data load and manipulation logic to improve performance, optimizing system efficiency
• Conducted performance analysis and fine-tuning of application modules, ensuring high-quality deliverables

Product Details: Intelligent Pega Sales Automation (Outlook Integrations and SA Chatbot)

• Integrated Pega Sales Automation with Outlook, Webex, and Zoom, and developed a Web Chatbot to streamline sales processes and improve remote collaboration for clients like CNO, Allianz, and Nissha
• Developed features for Outlook Office add-in to integrate with Pega Sales Automation, improving user productivity
• Created scalable virtual meeting capabilities for Webex/Zoom, enhancing remote collaboration
• Developed a Web Chatbot for automatic case creation, streamlining customer interactions
• Led the team through design, development, and deployment of the application, ensuring timely and successful releases

Project Details: Offsets and Financial Support Application

• Upgraded Stanford University's faculty management applications to improve tracking of faculty details, effort allocation, and salaries, ensuring system compatibility and performance
• Upgraded Stanford applications from PRPC 7.3 to 7.4, ensuring system compatibility and performance
• Fixed UI and technical issues during the upgrade process, enhancing user experience
• Modified Get Next work functionality and UX as per client requirements, improving workflow efficiency

Project Details: Encounter Processing System (Agile)

• Built an application for WellCare Health Plans to manage encounter submissions and reconciliations, integrating with legacy systems to enhance data processing and compliance with State/CMS rules
• Built the Encounter Processing System Application, ensuring compliance with State/CMS specific rules
• Integrated Pega with WellCare legacy system using REST services, enhancing data processing capabilities
• Developed logic for creating Encounter and child error cases, ensuring accurate data propagation
• Implemented routing logic and customized Get Next Work functionality, optimizing task management
• Participated in the design and development of application rulesets, class structure, and database table mappings
• Created batch cases and automated background processing using activities, data transforms, and agents
• Developed routing logic to push batches into different work baskets based on criteria and customized Get Next Work to pull cases based on skills and priority
• Implemented transfer of work objects between users and work baskets using SLAs and manual processes

Project Details: Pega Sales Automation (Agile)

• Developed mobile and desktop UX for Pega Sales Automation, providing intelligent guidance and task automation for sales processes across multiple business units and geographies
• Developed Mobile UX for Sales Automation, enhancing user accessibility
• Created Mobile Offline capabilities for Account, Contact, Lead, Opportunity, and Activity Management, ensuring data availability
• Developed Engagement Maps and SEM summary UI for desktop, improving data visualization
• Implemented cross-browser and cross-platform compliance portals, ensuring consistent user experience