MOHSEN VAIGHAN

As a dedicated Barista and Team Leader at Starbucks, I excel in a multifaceted role that encompasses various responsibilities crucial to the smooth operation of the store. Adept at managing both people and processes, I have successfully undertaken the following key duties:

1. Schedule Management:

• Develop and maintain weekly work schedules for a dynamic team, ensuring optimal coverage during peak hours and efficient utilization of resources.
• Prioritize and assign tasks to team members, fostering a collaborative and productive work environment.

2. Employee Break Coordination:

• Effectively coordinate employee breaks, balancing the needs of the team with the operational demands of the store.
• Implement break schedules that enhance employee well-being while maintaining service standards.

3. Inventory Management:

• Assess inventory levels and determine product requirements to meet customer demand.
• Place timely and accurate orders for supplies, optimizing stock levels and minimizing waste.

4. Quality Beverage Production:

• Expertly prepare and serve a diverse range of beverages, ensuring consistency and adhering to Starbucks' high-quality standards.
• Train and mentor team members in beverage preparation techniques, elevating overall drink quality.

5. Customer Service Excellence:

• Provide exceptional customer service by engaging with patrons, addressing inquiries, and resolving issues promptly.
• Foster a customer-centric environment, contributing to high levels of customer satisfaction and loyalty.

6. Team Leadership:

• Lead by example, demonstrating a strong work ethic, positive attitude, and commitment to Starbucks' values.
• Conduct team meetings, offering guidance and motivation to foster a cohesive and high-performing team.

7. Adherence to Policies and Standards:

• Enforce Starbucks' policies and standards related to hygiene, safety, and service quality.
• Collaborate with management to implement changes and improvements in line with company directives.

Through these responsibilities, I have developed strong organizational and leadership skills, ensuring the efficient day-to-day operation of the store. My commitment to delivering outstanding service aligns seamlessly with Starbucks' renowned reputation.

As a Salad Bar Operator at Plaza900 Restaurant, I play a pivotal role in ensuring the seamless operation of the kitchen and contributing to the overall dining experience. My responsibilities encompass a diverse range of tasks, showcasing my proficiency in culinary preparation, organizational skills, and commitment to maintaining a high standard of cleanliness. Key duties include:

• Preparation Excellence:Expertly prepare and assemble a variety of salad ingredients, emphasizing freshness, flavor, and visual appeal.
  Demonstrate precision in cutting techniques and attention to detail to enhance the quality of salads.
  
• Stock Management:Monitor and manage inventory levels, ensuring timely restocking of salad bar items during peak and off-peak hours.
  Conduct regular checks to maintain the freshness of ingredients and adhere to food safety standards.
  
• Hygiene and Sanitation:Maintain a spotless and organized work station, adhering to strict hygiene and cleanliness standards.
  Consistently sanitize utensils, containers, and surfaces to prevent cross-contamination.
  
• Customer Service:Provide exceptional customer service by assisting patrons, addressing inquiries, and accommodating special requests.
  Contribute to a positive dining experience by ensuring a well-maintained and visually appealing salad bar.
  
• Dessert and Baking Proficiency:Excel in the preparation of desserts and baking cookies, following established recipes with precision.
  Showcase creativity in dessert presentation to enhance the restaurant's culinary offerings.
  
• Time Management:Efficiently plan and execute tasks to meet the demands of a fast-paced environment, ensuring the salad bar is well-stocked and visually appealing throughout the shift.
  
• Collaborative Communication:Foster open communication with kitchen staff and colleagues to ensure a harmonious and cooperative work environment.
  Share insights and contribute ideas to enhance the overall efficiency of kitchen operations.
  
• Adaptability and Safety:Demonstrate adaptability in handling changes in demand and unforeseen circumstances.
  Prioritize safety protocols when using kitchen equipment and handling ingredients.
  

My role as a Salad Bar Assistant reflects my commitment to maintaining high culinary standards, ensuring customer satisfaction, and contributing to the success of the restaurant.