Mohsheen Murtuza Khadri

The first impression guests will get when they arrive at your restaurant is the front of house, and it must be a welcoming environment that will make them feel at ease throughout their dining experience, especially these days. This is one of those situations where look is key Make sure your visitors can see how thorough you’ve been with the cleaning As meals and dirty dishes come and depart, the back of the house can rapidly become a mess. Staying on top of restaurant kitchen cleaning responsibilities is critical for the safety of both workers and guests

Housekeeping Supervisors supervise the duties executed by the housekeeping staff at hotels and other facilities The work description of the Housekeeping Supervisor includes training the housekeeping staff delegating work schedules educating new hires fixing time targets for housekeeping staff taking inventory and ordering supplies ensuring maintenance of equipment calling repairmen for undertaking repair work providing customer service and helping staff in performing their duties

Train housekeepers on cleaning and maintenance tasks

Oversee staff on a daily basis

Check rooms and common areas, including stairways and lounge areas, for cleanliness

Schedule shifts and arrange for replacements in cases of absence

Establish and educate staff on cleanliness tidiness and hygiene standards

Motivate team members and resolve any issues that occur on the job

Respond to customer complaints and special requests

Monitor and replenish cleaning products stock including floor cleaner bleach and rubber gloves

Participate in large cleaning projects as required

Ensure compliance with safety and sanitation policies in all areas

• 2017 Appreciation with certificate for successful completion Housekeeping Cleaning

Responsibilities Attend the morning briefing, note down the expected VIP`s arrival, in house

VIP guest & last night guest complaints

Checking the morning occupancy and give the discrepancy to the concern floor supervisor

Cleaning daily the guest rooms as per quality and standard

Reporting the maintenance to Engineering department and follow up it to complete on time

Maintain proper inventory of supplies & equipment and report to the supervisors

Maintain equipment’s and stock supplies appropriately

• Maintained excellent attendance record, consistently arriving to work on time.
• Worked with customers to understand needs and provide excellent service.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Resolved problems, improved operations and provided exceptional service.
• Used coordination and planning skills to achieve results according to schedule.

• Restocked room supplies such as facial tissues for personal touch with every job.
• Responded to requests from patrons for linens and toiletries.
• Responded to guest requests for assistance, toiletries and personal care items.
• Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Replenished guest room water glasses, toiletries and paper products.
• Rotated linens in storerooms and replenished when supplies ran low.