Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mohsin Muzaffari

Summary

Motivated and adaptable Information Technology student with a diverse professional background. Seeking an opportunity to contribute to organizational growth and development. Eager to leverage strong communication, analytical, and technical skills in a challenging environment that fosters professional advancement. Passionate about learning and driven for excellence. Committed to delivering high-quality results and exceeding expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate Banker

JPMorgan Chase
08.2023 - Current
  • Deliver personalized financial solutions by assessing client needs through strategic questioning and consultations
  • Consistently provide exceptional customer service, fostering long-term relationships with clients
  • Mentor and train new employees, ensuring comprehensive understanding of procedures and systems
  • Conduct high-level due diligence on transactions to ensure adherence to government and corporate compliance standards
  • Process transactions, manage new account openings, and actively promote financial wellness initiatives
  • Maintain up-to-date knowledge of banking regulations and compliance requirements, applying them in daily operations
  • Collaborate with colleagues to meet and exceed sales targets through effective cross-selling of financial products.

Retail Sales Associate

Nordstrom
05.2019 - 08.2023
  • Delivered excellent customer service, consistently exceeding sales targets and achieving recognition as a top performer
  • Worked closely with team members to create visually appealing merchandise displays and maintain a clean, organized store environment
  • Cultivated strong relationships with customers, resulting in high customer loyalty and repeat business
  • Applied comprehensive product knowledge and sales techniques to drive revenue growth.

Education

Bachelor of Science in Information Technology -

Southern New Hampshire University

Skills

  • Technical Proficiency: Microsoft Office Suite, Google Workspace, various technical support tools
  • Languages: Fluent in Farsi and Dari
  • Interpersonal Skills: Excellent communication and relationship-building abilities
  • Problem-Solving: Strong analytical and critical thinking skills
  • Teamwork: Proven ability to collaborate effectively in team settings

Certification

Google IT Support Certification — Skilled in providing technical support and troubleshooting.

Timeline

Associate Banker

JPMorgan Chase
08.2023 - Current

Retail Sales Associate

Nordstrom
05.2019 - 08.2023

Bachelor of Science in Information Technology -

Southern New Hampshire University

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Mohsin Muzaffari