Mohsin Kaleem
Reseda,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Volunteer-Silver Angel
Kaiser Permanente
12.2023 - Current
- Patient Rounding to ensure comfort
- Serve as liaison between patient and nursing team
- Orient the patients to their room upon admission.
- Provide bedside companionship and support through activities
- Deliver blankets, towels, washcloths, beverages as approved, read to the patient or provide magazines and books.
- Ensure Care Boards are updated and accurate.
- Answer phones and call lights
- Support and/or complete ancillary support tasks as assigned by the Ward Clerk/Charge Nurse.
- Assist with Patient Deliveries
- Assist with Patient Discharges
- Assist with Patient Mobility
- Support Staff with Care Experience Projects
Regional Operations - Front Desk Customer Service
American Red Cross
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Maintained a welcoming environment for guests by consistently providing friendly and efficient service.
- Streamlined check-in and check-out processes, leading to reduced wait times for guests.
- Assist with regional support activities including office support
- Assist with regional blood drive recruitment
- Help plan and organize community events like Sound the Alarm, Disaster Action team response.
- Assist with blood drive operational setup
Office Assistant
All Action Security & Consulting Group, Inc.
01.2023 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Lead daily tasks of an office with over 30 employees.
- Provide administrative and clerical support including mailing, scanning, and copying documents.
- Create reports, draft, memos, and emails.
- Schedule and coordinate meetings, appointments, and made travel arrangements.
- Oversee and coordinate income reports.
- Manage supply chain needs of individual contractors.
- Provide field staff support.
- Develop evacuation procedures, emergency procedures for combative individuals, and safety fire watch
procedures. - Devise security details of well-known clients and implemented travel procedures to maintain a low profile.
- Implement surveillance monitoring systems to eliminate blind-spots on properties under contract.
- Train new hires on company policies and protocols.
Visual Designer
PitchDeck.xyz
02.2020 - 01.2023
- Enhanced user experience by creating visually appealing and intuitive interface designs for web and mobile applications.
- Developed comprehensive brand guidelines to maintain consistency across all marketing materials and digital platforms.
- Designed compelling graphics for social media campaigns, increasing engagement and driving traffic to company website.
- Comprised detailed, succinct, and informative Powerpoint and Keynote presentations for startups seeking to develop a visual brand identity for purposes of investment, sales, or general dissemination.
- Designed presentations from start to finish using Powerpoint in conjunction with Adobe Illustrator and Photoshop to be used in Adobe InDesign.
- Used Adobe Stock and other stock photo sites for campaigns and created original photo content.
- Helped develop brand identity for clients and identify weakness and core competency in their brands.
- Developed logos, color schemes, and slogans to showcase the clients' vision.
- Made visually appealing print and digital advertisements
- Made branded content for various social media platforms
- Helped fine tune marketing angles and identify weaknesses.
Founder
Deidochi Attire
06.2016 - 01.2020
- Established a successful business by identifying market needs and developing innovative solutions.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Planned, organized, and maintained production schedules.
- Oversaw production cycles from buying, pre-production, production, and into post-production.
- Selected, ordered, and purchased raw materials while negotiating budgets and timescales with clients.
- Established and oversaw relationships with large scale raw material providers from mainland China, Japan, Taiwan, India, and Vietnam.
- Established a working relationship with the biggest knitting house in Los Angeles and maintained monthly machine times.
Established a digital presence. - Designed and co-built a unique pre-order platform with an IT team.
- Learned how to manage and maintain an e-commerce platform through Magento Enterprise.
- Managed ZOHO CRM platform while using other third party tools such as MailChimp, ADD HERE
- Partnered with VirtuSize to integrate their virtual fitting solution to optimize sales and minimize returns.
- Formulated an effective marketing strategy.
- Styled, scouted, and directed photography shoots.
- Produced and ran adds that appeared on the Reuters digital billboard in Times Square.
- Partnered with local boutiques for window space in-order to execute point of contact sales.
Education
Bachelor of Arts - Political Science
University of California - Los Angeles
Los Angeles, CA06.2016
Skills
- HTMl
- CSS
- Python
- Photoshop
- Illustrator
- Figma
- Google Drive
- Customer Relations
- Clerical Support
Timeline
Volunteer-Silver Angel
Kaiser Permanente
12.2023 - Current
Regional Operations - Front Desk Customer Service
American Red Cross
11.2023 - Current
Office Assistant
All Action Security & Consulting Group, Inc.
01.2023 - Current
Visual Designer
PitchDeck.xyz
02.2020 - 01.2023
Founder
Deidochi Attire
06.2016 - 01.2020
Bachelor of Arts - Political Science
University of California - Los Angeles
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