Dedicated HR professional with 8+ years of experience in administration and HR coordination. Proven ability to streamline HR processes, manage employee records, and provide exceptional support. Expertise in onboarding, offboarding, payroll, and benefits administration. Strong organizational and interpersonal skills, with a track record of delivering efficient and accurate HR solutions. Seeking a challenging HR Assistant role to contribute to the organization's success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Qatar Shipyard Technology Solutions
09.2021 - Current
Maintained filing system for easy access
Created and maintained filing procedures and guidelines
Quickly and accurately retrieved documents from filing system
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines
Partnered with HR team to coordinate on-boarding and off-boarding processes.
Updated Human Resources Information System database, maintained data accuracy and assisted with system changes.
Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Administrative Assistant
Qatar Airways
10.2016 - 06.2021
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Documented human resources records and maintained confidentiality of sensitive personal information.
Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Flight Attendant
Casino Flight Service
01.2015 - 09.2016
Guided the team as a flight attendant for catering operations of International & Domestic flights
Took responsibility for preparing purchase orders and coordinating with the purchasing team
Dealt with the finance team to close invoices and customer payment settlements
Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs
Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs
Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Entertainment Service Provider
PVR
03.2014 - 12.2014
Managed a team of employees
Developed and implemented marketing and sales strategies
Provided customer service to clients and guests
Resolved customer complaints
Gained strong leadership skills by managing projects from start to finish
Cultivated interpersonal skills by building positive relationships with others
Demonstrated creativity and resourcefulness through the development of innovative solutions
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Merchant Service & Stock Coordinator at Ideal Solutions Co, Qatar National
Bank | DOHA QATARMerchant Service & Stock Coordinator at Ideal Solutions Co, Qatar National
Bank | DOHA QATAR