Moira McLaughlin
Tucson Estates,AZ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
City Letter Carrier
United States Postal Service, USPS
Tucson, Arizona
06.2019 - Current
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Delivered mail and packages to residences and businesses on a daily basis.
- Assisted customers with change of address forms when needed.
- Ensured that all safety guidelines were followed during deliveries.
- Loaded mail into delivery vehicle according to established procedures.
- Adhered to all USPS regulations as they pertain to letter carrier duties.
- Collaborated with other carriers in order to complete routes efficiently and effectively.
- Maintained professional and effective public relations with customers and community members.
School Bus Driver
Altar Valley School District
Tucson, Arizona
08.2018 - 06.2019
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Reported student behavior incidents promptly to the appropriate personnel.
- Monitored student behavior on the bus and enforced rules consistently.
School Bus Driver
Durham School Bus Services
Tucson, AZ
01.2017 - 07.2018
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Developed positive relationships with students through friendly interactions.
- Promoted good public relations by responding courteously to inquiries from parents or members of the community.
Education
Some College (No Degree) - Billing And Coding Certification
University of Phoenix
Tempe, AZSkills
- Mail delivery
- Route Navigation
- HIPAA Compliance
- Anatomy and physiology
- Medical Billing
- Revenue Cycle Management
- Medical Terminology
Certification
- National Healthcareer Association CBCS Certification #H4H3F5X9
References
References available upon request.
Timeline
City Letter Carrier
United States Postal Service, USPS
06.2019 - Current
School Bus Driver
Altar Valley School District
08.2018 - 06.2019
School Bus Driver
Durham School Bus Services
01.2017 - 07.2018
Some College (No Degree) - Billing And Coding Certification
University of Phoenix
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