Overview
Work History
Education
Technology Proficiency
Timeline
Generic

Moira Sullivan

Boardman,OR

Overview

3
3
years of professional experience

Work History

Data Entry Clerk

Olam Spices
Boardman, OR
10.2024 - Current
  • Compiled daily reports on gathered production information.
  • Scanned all documents into appropriate databases for storage purposes.
  • Created spreadsheets to track data entries.
  • Verified accuracy and completeness of data entry into the database system.
  • Entered all production data into SAP in a timely manner.

IT Support Technician- Data Center Operations

Amazon Web Services
09.2022 - 03.2024
  • Provided outstanding technical support to over 5,000 customers. Installed, and configured operating systems and remediated server-related equipment for over 2,000 customers.
  • Assisted the team and system administrators in various projects such as conducting monthly audits and contributing to career development newsletter.
  • Started as an Intern in September 2022, was quickly hired on full time in December 2022. Became the 2nd highest ticket resolver for 2023 in all of the Non -Rack department
  • Developed a labeling process to improve and consolidate end-to-end service processes and restructured communication flow among all Legacy and Kettle Racks to cut down ticket times in half

Admitting Representative

Oregon Health & Science University
01.2022 - 08.2022
  • Cross-trained as a Floating Admitting Representative for all locations on-site, I quickly learned SOPs and worked with little supervision.
  • Performed admitting activities, such as greeting patients and conducting interviews to obtain required information and signatures, across an array of diverse environments.
  • Proficient knowledge and use of EPIC systems.
  • Maintained confidentiality of all patient records according to HIPAA regulations.
  • Experience working with electronic medical records.
  • Experience processing Medicare, Medicaid, or commercial plan authorization requests.
  • Minor experience working with coding and medical terminology.

Education

Bachelor of Science - Business Communications & Environmental Science

Portland State University
Portland, OR

Bachelor of Science - Computer And Information Sciences

Western Governors University
Online

High School Diploma -

Westview High School
Portland, OR

Technology Proficiency

  • Microsoft Teams, Outlook, Word, Excel, Publisher, Powerpoint,
  • Sharepoint
  • Adobe
  • Salesforce
  • Campus Nexus
  • Zendesk
  • Shopify
  • Google Drive
  • AutoCad
  • Epic
  • Oracle
  • Datatrack
  • Terminal
  • Linux
  • Python
  • Slack

Timeline

Data Entry Clerk

Olam Spices
10.2024 - Current

IT Support Technician- Data Center Operations

Amazon Web Services
09.2022 - 03.2024

Admitting Representative

Oregon Health & Science University
01.2022 - 08.2022

Bachelor of Science - Business Communications & Environmental Science

Portland State University

Bachelor of Science - Computer And Information Sciences

Western Governors University

High School Diploma -

Westview High School

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Moira Sullivan