Adept at enhancing client satisfaction and optimizing project outcomes, I leveraged my problem-solving and communication skills at Carter And Company to significantly boost revenue through high-quality home remodeling services. My bilingual ability to communicate with Co-Contractors and attention to detail have consistently ensured projects meet client expectations, making me a valuable team player in diverse work environments.
Overview
7
7
years of professional experience
Work History
Home Remodeler
Carter And Company
08.2021 - Current
Ensured safety compliance at worksites, conducting regular inspections and addressing potential hazards promptly.
Mentored junior staff members, providing guidance on best practices in home remodeling techniques and processes.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Operated forklifts and boom lifts to complete various tasks.
Helped with erecting scaffolding and ladders.
Increased company revenue through consistent delivery of high-quality home remodeling services, leading to repeat clients and referrals.
Installed drywall, siding and other structural components.
Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
Advised clients on design choices based on current trends and functional considerations, resulting in aesthetically pleasing spaces that met their needs.
Conversing with clients about any errors or imperferctions needed tending to; to ensure complete client satisfaction.
Commercial Painter
Aztec Custom Painting
05.2019 - 08.2021
Demonstrated versatility in skillset by proficiently using various types of paints, stains, varnishes, primers, and sealers.
Delivered high-quality results with attention to detail.
Ensured client satisfaction with frequent communication, addressing concerns, and providing updates on progress.
Improved project efficiency by utilizing advanced tools and techniques to complete tasks quickly and effectively.
Increased customer satisfaction by thoroughly understanding their requirements before beginning the painting process.
Contributed to a positive work environment by maintaining open communication with team members and addressing any conflicts in a professional manner.
Adapted to changing project requirements, quickly learning new methods or techniques as needed to meet client expectations.
Climbed scaffolding, staging, ladders, and planks to reach work area surfaces.
Worked holidays and weekends depending on shifting needs of project.
Operated air sprayers and specialty tools to prepare and paint large areas.
Sales Associate
Khols Department Store
09.2018 - 01.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites and answered customer questions about sizing, accessories, and merchandise care.
Engaged in friendly conversation with customer to better uncover individual needs such as; answering customer questions about products and services, helping locate merchandise, and promoting key items.
Restaurant Team Member
Carmelas Mexican Restaurant
04.2017 - 05.2018
Utilized strong communication skills and displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Greeted guests pleasantly and answered menu questions.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours; e.g served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses without sacrificing quality of service or attention to detail.