Moises Arroyo Perez
New Britain,CT
Summary
Proven Operations Clerk with a track record of elevating customer experience and operational excellence at Saputo Dairy Foods USA. Skilled in Microsoft Office and inventory tracking, I excel in fostering teamwork and collaboration. Achieved significant improvements in workflow efficiency and safety compliance, demonstrating a commitment to quality and productivity.
Overview
10
10
years of professional experience
Work History
Operations Clerk
Saputo Dairy Foods USA
01.2024 - Current
- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Supported inventory management efforts by accurately tracking stock levels and assisting with order fulfillment processes when needed.
Milk Receiver
Saputo Dairy Foods USA
07.2020 - Current
- Effectively managed multiple priorities simultaneously, ensuring timely completion of all duties and tasks without compromising on quality or safety standards.
- Ensured compliance with food safety regulations through strict adherence to sanitation protocols during the milk receiving process.
- Coordinated closely with laboratory staff for timely analysis of samples taken from incoming shipments, ensuring prompt identification of potential quality issues.
- Maintained open communication with dairy suppliers, fostering strong relationships and promoting adherence to quality standards.
Filler Operator/Sanitation Worker
HP Hood LLC
01.2017 - 06.2019
- Established positive working relationships with colleagues across various departments, fostering effective communication channels that supported efficient workflow processes.
- Aided in employee training initiatives by sharing knowledge of filler equipment operations with new hires, fostering a skilled workforce.
- Streamlined filling operations by maintaining clean, organized, and safe workspaces in accordance with industry standards.
- Increased filler machine uptime through the timely troubleshooting of mechanical issues and performing routine maintenance tasks.
Milk Receiver
Guidas Dairy
01.2015 - 01.2017
- Effectively managed multiple priorities simultaneously, ensuring timely completion of all duties and tasks without compromising on quality or safety standards.
- Ensured compliance with food safety regulations through strict adherence to sanitation protocols during the milk receiving process.
- Coordinated closely with laboratory staff for timely analysis of samples taken from incoming shipments, ensuring prompt identification of potential quality issues.
- Enhanced accuracy in record-keeping for better traceability and inventory management.
Education
GED -
Northern Research And Training Institute
Puerto Rico12.2010
Skills
- Warehouse Operations
- Microsoft Office
- Operational Excellence
- Scheduling appointments
- Filing systems
- Maintaining records
- Materials Management
- Schedule Management
- Documentation processing
- Inventory Tracking
- Transportation Management
- Production Scheduling
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Operations Clerk
Saputo Dairy Foods USA
01.2024 - Current
Milk Receiver
Saputo Dairy Foods USA
07.2020 - Current
Filler Operator/Sanitation Worker
HP Hood LLC
01.2017 - 06.2019
Milk Receiver
Guidas Dairy
01.2015 - 01.2017
GED -
Northern Research And Training Institute
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