Moises Cadena
Summary
Encouraging associate and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to be a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
2
2
years of professional experience
Work History
Bakery Associate
Sam's Club
11360 Pellicano Dr, El Paso, TX 79936
06.2022 - Current
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Sales Associate
Home Depot
11360 Rojas Dr, El Paso TX 79936
02.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Team Member (cross-trained)
Peter Piper Pizza
1800 N Zaragoza RD, El Paso, TX 79936
07.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Planned parties according to customer specifications.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate of Arts - Psychology
El Paso Community College
El Paso, TX12.2024
High School Diploma -
Americas High School
El Paso, TX06.2021
Skills
- Quality Control
- Customer Service
- Sales Reporting
- Conflict De-Escalation
- Policy and Procedure Adherence
- Personnel Training and Development
- Resource Coordination
- Workflow Coordination
- Inventory control
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Bakery Associate
Sam's Club
06.2022 - Current
Sales Associate
Home Depot
02.2022 - 06.2022
Team Member (cross-trained)
Peter Piper Pizza
07.2021 - 12.2021
Associate of Arts - Psychology
El Paso Community College
High School Diploma -
Americas High School