Moises Chacon
EASTON,PA
Summary
Detail-oriented Fulfillment Center Team Member skilled in training new team members and ensuring efficient workflows. Committed to maintaining high standards of customer service and communication.
Overview
19
19
years of professional experience
Work History
FC Team Member/Verifyer/Problem Solver
QVC Warehouse
Bethlehem, PA
06.2022 - Current
- Collaborated with team members to ensure efficient workflow and timely order dispatch.
- Trained new team members on operational procedures and equipment usage for optimal performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Participated in community events, strengthening store's local engagement and reputation.
- Trained new employees on standard operating procedures and safety protocols.
- Analyzed and understood situation to develop action plan.
- Defined problems to make decisions and moved forward to support quick resolution
- Analyzed inventory discrepancies and coordinated resolutions with management to prevent future occurrences
- As a Verifyer, investigated any inventory discrepancies and/or vendor compliance issues and communicate those if found to management and the appropriate departments
- As a Problem Solver, investigated aging freight, adjusted inventory as needed after thorough research and collaborated with transportation and buying teams to ensure any unexpected inventory is processed properly.
Fullfillment Center Team Member
Zulily Warehouse
Bethlehem
06.2019 - 05.2022
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline order fulfillment processes.
- Assisted in training new staff on safety protocols and operational procedures.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Hardlines/Electronics Associate/Cashier
Target
Phillipsburg, NJ
06.2007 - 06.2012
- Managed inventory replenishment processes to ensure optimal stock levels and product availability.
- Trained new associates on department procedures and safety protocols to enhance team efficiency.
- Implemented visual merchandising standards to improve product presentation and customer engagement
- Assisted in executing seasonal sales promotions, ensuring accurate signage and product placement.
- Led efforts in maintaining cleanliness and organization within the electronics department for improved shopping experience.
- Increased sales by offering advice on purchases and promoting additional products.
- Improved customer satisfaction by providing efficient and knowledgeable assistance in the Electronics department.
Education
High School Diploma -
Easton Area High Shcool
Easton, PA06-2007
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail
Cash handling
Computer skills
Product knowledge
Complex Problem-solving
Training and mentoring
Fluent in Spanish
Quality inspections
Calculations and measurements
Proficient in Word, Powerpoint, & Excel
Languages
Spanish
Native or Bilingual
Timeline
FC Team Member/Verifyer/Problem Solver
QVC Warehouse
06.2022 - Current
Fullfillment Center Team Member
Zulily Warehouse
06.2019 - 05.2022
Hardlines/Electronics Associate/Cashier
Target
06.2007 - 06.2012
High School Diploma -
Easton Area High Shcool