Moises Gregorio
Fallbrook,CA
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seasonal Worker
Walmart
Oceanside, CA
07.2023 - Current
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Greeted customers entering the store and answered inquiries.
- Operated a cash register to process customer payments.
- Stocked shelves with incoming inventory items.
- Provided excellent customer service at all times.
- Sorted merchandise into appropriate departments for display or sale.
- Assisted shoppers in locating desired items within the store.
- Performed price changes as directed by supervisor.
- Communicated effectively with other staff members about customer needs.
Youth Development Professional
Boys And Girls Club Of North County
Fallbrook, CA
08.2022 - 06.2023
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
- Monitored progress of youth in order to evaluate program effectiveness.
- Maintained records of attendance and other pertinent information about participants.
- Developed strategies to motivate disengaged or struggling youth.
- Oversaw safety and security of each youth under supervision.
- Provided homework help and tutoring in specific subjects.
- Approached conflicts and crisis situations in calm and professional way.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Supervised youth group members to maintain organized and safe environment.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Documented actions and incidents associated with youth program participants.
Customer Service Representative
Burger King
Fallbrook, CA
08.2019 - 02.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Bachelor of Arts - Sociology
California State University of San Marcos
San Marcos, CA06-2026
High School Diploma -
Fallbrook High School
Fallbrook, CA06-2021
Skills
- Strong Work Ethic
- Quick Learner
- Collaboration
- Safe equipment use
Certification
- CPR and Basic First Aid certified
Languages
English
Native/ Bilingual
Spanish
Professional
German
Limited
Timeline
Seasonal Worker
Walmart
07.2023 - Current
Youth Development Professional
Boys And Girls Club Of North County
08.2022 - 06.2023
Customer Service Representative
Burger King
08.2019 - 02.2022
Bachelor of Arts - Sociology
California State University of San Marcos
High School Diploma -
Fallbrook High School