Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
6
6
years of professional experience
Work History
Process Technician
Tesla
08.2024 - Current
Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
Troubleshot technical issues, implementing solutions to maintain a smooth production process.
Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
Remanufacturing Technician
Tesla
11.2021 - 08.2024
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained quality assurance and customer satisfaction objectives.
Inspected equipment to identify areas of wear or causes of malfunctions.
Applied critical thinking and research to address complex issues.
Maintained compliance with regulatory standards and safety requirements.
Observed equipment operation to diagnose and troubleshoot reported issues.
Organized work to meet demanding production goals.
Tested components and systems to evaluate performance and identify concerns.
Completed job reports and logs immediately following service calls.
Assistant Warehouse Supervisor
Western Truck Center
02.2019 - 11.2021
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.