Moises Leon
Frisco,TX
Summary
Experienced, Ethical, Motivated Individual, with a background in the commercial driving as Delivery Associate, that got promoted up to HR Coordinator, to hire associates for company, with also Warehouse experience and Customer Services, always willing to improve my skills, and learn more to achieve company goals.
Overview
13
13
years of professional experience
Work History
Delivery Associate
Talento Services LLC
Prosper, US
02.2024 - Current
- Efficiently sorted and loaded packages into delivery vehicles, ensuring accurate routing and adherence to safety protocols.
- Safely operated delivery vehicles, including vans and trucks, following assigned routes and schedules to deliver packages to customers within designated time frames.
- Demonstrated exceptional customer service skills, providing friendly and professional interactions with customers during deliveries, addressing inquiries, and resolving any concerns.
- Utilized GPS navigation systems and route optimization tools to plan and optimize delivery routes, ensuring efficient and timely deliveries.
- Collaborated with dispatchers and team members to coordinate and streamline delivery operations, maintaining effective communication and ensuring smooth workflow.
- Maintained a clean driving record and adhered to all traffic laws and safety regulations to ensure the safety of self, customers, and fellow road users.
- Effectively managed and organized delivery paperwork, including delivery logs, manifests, and customer signatures, ensuring accurate documentation and record-keeping.
- Proactively reported any delivery exceptions or incidents, such as damaged packages or delivery delays, to the appropriate channels, ensuring prompt resolution and customer satisfaction.
- Demonstrated physical fitness and the ability to lift packages weighing up to 50 pounds, ensuring safe handling and delivery of various-sized packages.
- Adapted to changing delivery demands, including peak seasons and special promotions, by maintaining flexibility in work schedule and prioritizing time-sensitive deliveries.
- Participated in ongoing training programs and workshops to stay updated on delivery procedures, safety guidelines, and customer service techniques.
HR Coordinator
Token Logistics LLC
Orlando, US
10.2022 - 11.2023
- Conducts post-training orientation and ensures seamless onboarding of new hires
- Screens and interviews applicants, achieving weekly recruiting targets and tracking progress
- Provides on-route training and software assistance, enhancing driver performance and compliance
- Organizes and schedules training events, fostering a culture of continuous learning
- Collaborates with Operations teams to support company goals and improve employee engagement
- Conduct meeting for company needs
Amazon Delivery Driver
Token Logistics LLC
Orlando, US
07.2021 - 10.2022
- Completed on-time deliveries by getting done 28 to 35 stops per hour
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Loaded truck and properly secured items to prevent damage for deliveries
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Fostered positive working relationships with regular customers
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
- Delivered packages to customer doorsteps and business offices
- Operated vehicle safely in highly congested areas with no traffic violations
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance
- Successfully avoided time delivery delays by carefully planning best routes
- Documented mileage, deliveries, pickups, customer issues and damages
General Warehouse/ Shipping Coordinator
World Electric Supply
Orlando, US
11.2019 - 06.2021
- Operated RF scanners to track merchandise
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Performed inventory control such as counting and stocking merchandise
- Data Entry into company system
- Simplified shipping and receiving processes for improved workflow
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours
- Generated end-of-day reports covering shipments, productivity and financial totals
- Processed returns and updated accounts
- Oversaw warehouse crew stocking inventory and preparing loads
- Conducted research to address shipping errors and packaging mistakes
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Enhanced workflow by refining shipping/receiving processes, boosting efficiency
Final Release Coordinator
Cordis Cardinal Health
Miami, US
05.2014 - 06.2018
- Managed quarantine and returned products, ensuring accurate inventory and compliance with safety standards
- Coordinated with Final Release Coordinator and Shipping & Receiving to streamline product transfers
- Prepared and packaged finished products for shipping, verifying accuracy and compliance with regulations
- Reported process deviations and inventory discrepancies, supporting continuous improvement initiatives
- Maintained cleanliness of quarantine areas, contributing to a safe and efficient work environment
- Streamlined quarantine product workflows, enhancing department efficiency
Promotions Department
Spanish Broadcasting System
Miami, US
01.2012 - 04.2014
- Distribute promotional materials, such as flyers, posters, and emails
- They may also help set up booths and tents at promotional events
- Travel to and represent the company at conferences, tradeshows, and conventions
- Provide customer service, answer questions, and solve problems
- Representing the company at events
- Set up booths and promotional goods at events
- Sale promotions with the Radio Station
- Promoters need to be able to communicate effectively with customers to explain product features and benefits
Education
GED -
Advance Central College
Corozal, PR, Puerto Rico07.2009
Skills
- Customer Service
- Communication
- Time Management
- Problem Solving
- Adaptability
- Active Listening
- Teamwork
- Excel
- Organization
- Sales
- Data Entry
- Delivery Experience
- Onboarding
- Inventory Management
- Fluent English and Spanish
- Safe driving record
- Commercial driving
Languages
- English
- Spanish
Languages
Spanish
Professional
English
Professional
Timeline
Delivery Associate
Talento Services LLC
02.2024 - Current
HR Coordinator
Token Logistics LLC
10.2022 - 11.2023
Amazon Delivery Driver
Token Logistics LLC
07.2021 - 10.2022
General Warehouse/ Shipping Coordinator
World Electric Supply
11.2019 - 06.2021
Final Release Coordinator
Cordis Cardinal Health
05.2014 - 06.2018
Promotions Department
Spanish Broadcasting System
01.2012 - 04.2014
GED -
Advance Central College
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