Moises Lopez
Passaic,NJ
Summary
Accomplished Driver and Part-Time Supervisor with a proven track record at United Parcel Services, enhancing team productivity by over 30% through strategic time management and efficient route planning. Skilled in vehicle maintenance and customer service, I excel in fostering professional relationships and ensuring safe, punctual deliveries. Fluent in Spanish, I bring a blend of technical expertise and interpersonal skills to exceed employer expectations.
Overview
13
13
years of professional experience
Work History
Driver
Lyft/Uber/DoorDash
03.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Reduced delivery times with careful planning and route optimization.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Drove safely in various weather and road conditions to avoid accidents.
Part Time Supervisor
United Parcel Services
08.2012 - 10.2024
- Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
- Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
- Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
- Enhanced team productivity by implementing efficient time management strategies.
- Managed fleet maintenance, ensuring all vehicles were kept in optimal condition for maximum performance on the road.
- Implemented cost-saving initiatives by analyzing operational data and identifying opportunities for improving efficiency.
- Coordinated cross-functional teams to optimize loading and unloading procedures, resulting in faster turnaround times.
- Increased efficiency in transportation operations by streamlining truck routes and schedules.
- Conducted regular performance evaluations for drivers, providing constructive feedback and opportunities for growth within the company.
- Contributed to long-range strategic planning initiatives by analyzing trends in freight volumes, route effectiveness, and industry changes.
- Created a positive work environment for employees by fostering teamwork amongst drivers, dispatchers, and support staff members.
- Collaborated with other departments to develop efficient logistics solutions for specific client needs or projects.
- Improved safety records by conducting regular safety trainings and enforcing compliance with regulations.
- Established strong lines of communication between drivers, dispatchers, and management to ensure smooth operations daily.
- Utilized proper tools and materials to adhere to safety guidelines.
- Created and maintained daily and weekly reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Evaluated proposed development projects for potential impacts on existing transportation networks, providing guidance on mitigating measures as needed.
- Optimized pedestrian safety through strategic crosswalk placement and well-timed signal intervals.
- Managed traffic control personnel, ensuring proper coverage during peak hours and special events.
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Integrated warehouse operations with existing and new business processes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
Applied Science - Manufacturing Technology
Passaic County Technical Institute
Wayne, NJ06.2010
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Driving in adverse conditions
- Transportation
- Traffic law observation
- Vehicle maintenance
- Equipment operation
- Inclement weather driving
- Passenger transportation
- Relationship building
- Accident prevention
- Basic vehicle repairs
Languages
Spanish
Professional Working
Cambodian
Elementary
Timeline
Driver
Lyft/Uber/DoorDash
03.2020 - Current
Part Time Supervisor
United Parcel Services
08.2012 - 10.2024
Applied Science - Manufacturing Technology
Passaic County Technical Institute
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