Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Moises MAtos

San Antonio,TX

Summary

Proven Technician with a history at FastGear Banner LLC, adept in troubleshooting and repairs, showcases exceptional attention to detail and customer service skills. Leveraged mechanical knowledge and multitasking abilities to enhance customer satisfaction and safety standards, demonstrating a results-driven approach with a focus on quality control and efficiency. I did all kinds of jobs and troubleshooting ranging from Maintenance like simple oil changes, brake jobs, water pumps. To injectors, evaporator cores, engine swaps, steering and suspension Jobs.

Overview

3
3
years of professional experience

Work History

Technician

FastGear Banner LLC
12.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnostics
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.

Crew Member

Burguer King
12.2022 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Crew Member

Canes Chicken Fingers
02.2022 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Associate of Applied Science - Automotive Technology

St Phillips
San Antonio, TX
12.2025

Skills

Attention to Detail

Customer Service

Works Well Under Pressure

Multitasking and Organization

Power Tools and Equipment

Troubleshooting

Installation and Repair

Maintenance and repairs

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Technician

FastGear Banner LLC
12.2023 - Current

Crew Member

Burguer King
12.2022 - 07.2023

Crew Member

Canes Chicken Fingers
02.2022 - 07.2022

Associate of Applied Science - Automotive Technology

St Phillips

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Moises MAtos