Moises Medina
Tampa,FL
Summary
- 2+ years of experience with customer service, sales, and hospitality
- Motivated worker whose goal is to create a successful environment for customers and other team members alike
- Certified in Microsoft Word, Excel, and PowerPoint with general business tasks.
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies. Performance-driven marketing professional skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Venue at North Campus
03.2023 - Current
- Using communication skills and negotiation skills associated with the sales of leases
- Cultivated customer loyalty by maintaining quality relationships with residents past signing
- Completed leasing packages for all rentals and maintained 85%+ occupancy rate
- Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants
Sales Associate
AKE Lumio Solar Panel Door
01.2022 - 05.2022
- Dealt with rejection
- Drove substantial sales through suggestive selling and by promoting add-on purchases
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
Valet Driver
Evolution Valet Parking
11.2021 - 05.2022
- Hospitality focused position
- Worked as a team and split the tips
- Resolved guest problems and complaints to improve overall satisfaction
- Handled guest transactions, posted payments and balanced cash drawer
Education
Bachelor of Business in Marketing -
University of South Florida
08.2021 - 05.2025
Skills
- Team Collaboration
- Understanding Customer Needs
- Time Management
- LiveChat Messaging
- Sales Pipeline Management
- Marketing Strategies
- Reliable and Responsible
- Client Retention
- Time management abilities
- Google Analytics
Leadership And Involvement
Zeta Beta Tau Fraternity, 03/01/2021, Present, Explore networking, and mentorship opportunities, Develop leadership skills while working with positions in the organization such as housing chair, where I was put in charge of taking care of our living situation.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Venue at North Campus
03.2023 - Current
Sales Associate
AKE Lumio Solar Panel Door
01.2022 - 05.2022
Valet Driver
Evolution Valet Parking
11.2021 - 05.2022
Bachelor of Business in Marketing -
University of South Florida
08.2021 - 05.2025