Moises Mina
Charlotte,NC
Summary
Personable, friendly, and solution-oriented professional with several years of experience in service and support. Customer-focused team player excelling in conflict mediation, time management, and sales both on and off the store. Dedication to customer loyalty and satisfaction drives a commitment to go above and beyond. Highly motivated, thriving on taking on new challenges. Known for a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
National Guard
Army National Gaurd
04.2024 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Assisted visitors with directions and information, promoting welcoming environment.
- Improved team coordination with effective communication during emergency situations.
- Trained new guards on security protocols, improving team efficiency and readiness.
Sales Associate Specialist
Foot Locker
09.2023 - 05.2024
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Worker/Cooker Operator
Pizza Inn
01.2023 - 08.2023
- Operated cooker and related equipment to cook food products according to recipes.
- Checked temperatures of cooked product and adjusted controls as needed.
- Measured ingredients accurately into containers for mixing or cooking purposes.
- Adjusted settings on machines as required throughout the cooking process.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Education
High School Diploma -
Clinton High School
Clinton, NC06.2023
Skills
- Inventory Stocking
- Truck Unloading
- Cleaning
- Bilingual
- Customer Relations
- Verbal and written communication
- Effective negotiation
- Security Protocols
- Physical Fitness
- Money Handling
- Customer Assistance
Timeline
National Guard
Army National Gaurd
04.2024 - Current
Sales Associate Specialist
Foot Locker
09.2023 - 05.2024
Worker/Cooker Operator
Pizza Inn
01.2023 - 08.2023
High School Diploma -
Clinton High School
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