Moises Norbert Cruz
Los Angeles
Summary
Objectives to be a part of a company that indulges professional growth which provides a challenging and rewarding career while allowing me to utilize my knowledge and skills. Adept at getting to the root of problems and helping patients develop effective coping skills for different life situations, triggers and traumas. Well-versed in collaborating with teams of practitioners to positively impact patient lives with a comprehensive approach. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Registered Behavioral Technician
Therapeutic Learning Consultants
Los Angeles, CA
06.2024 - Current
- Conducted functional assessments and created behavior plans tailored to the needs of each client
- Provided emotional support to help clients cope with challenging behaviors or situations
- Adapted protocols depending on changes observed in a client's behavior patterns or preferences
- Implemented evidence-based interventions such as Applied Behavior Analysis techniques, positive reinforcement strategies, and other behavioral approaches
- Collaborated with families, teachers, and other professionals to develop comprehensive treatment plans for clients
- Instructed clients on appropriate behaviors in various settings such as school or home environments
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
- Consistently met compliance requirements by maintaining up-to-date certifications and trainings.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Builder's Laborer
Soft Play
Alhambra, CA
12.2018 - Current
- Company Overview: Soft play is a kid-friendly company, who builds a mini playful area for kids who are in the age of 5 years old
- Party rental that lets families celebrate their young one's events such as birthdays, christening, holidays, etc
- This company allows me to improve my multitasking skills by supporting my team transfer the mini setup for the Soft play kids
- Maintained clean, safe working environment by removing debris from job site prior to shift completion
- Installed structures or fixtures using hand or power tools per plan drawings
- Soft play is a kid-friendly company, who builds a mini playful area for kids who are in the age of 5 years old
School Aide
Maxim Healthcare Staffing
Los Angeles, CA
07.2022 - 06.2024
- Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported the emotional well-being of autistic students by creating a nurturing, patient, and empathetic learning environment.
- Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
Barista
Ube baby
Silver lake, CA
03.2021 - 04.2022
- Company Overview: Ube baby was a small cafe filled with amazing pastries and coffee
- Where I was able to independently work throughout my shift
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Maintained calm demeanor during high-volume periods and special events
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Memorized official and off-menu coffee and tea preparations
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards
- Provided customers with product details, coffee blends and preparation descriptions
- Working alone can be tough due to the responsibilities but this job pushed my work effort to a different extent
- Ube baby was a small cafe filled with amazing pastries and coffee
Service Manager
PEQ, School Club
Alhambra, CA
05.2018 - 04.2022
- Company Overview: Peq was created to help the community and to enhance people's social skills
- In this club, I was responsible for keeping members on track and helping the fundraisers organize their sections, and socialize with others
- It allows people to get together to help each other when there is a problem
- This club makes others feel more welcome when they enter high school because they get to meet new people who are in a different grade
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems
- Prioritized and delegated daily work tasks to meet anticipated project goals
- Pitched in to complete various duties during peak periods or employee absences
- We are able to create bonds with each other and build people's confidence
- Collaborated with customers to offer solutions to service needs
- Peq was created to help the community and to enhance people's social skills
Sunday School Teacher
Faith Hope And Love Assembly
12.2017 - 12.2020
- Supervise children ages 3-17 years old
- Provide Children needs (snacks and bathroom breaks)
- Assisted in the development of lesson plans, activities, and crafts
- Provided individualized support to struggling learners or those with special needs
- Maintained accurate student records including attendance, grades, and progress reports
- Ensured a safe environment by supervising students at all times
Education
Diploma -
Alhambra High School
Alhambra, CA05.2022
Certifications - Food Handlers Certification, BLS Basic Life Support
American Heart Association
Alhambra, CA07.2023
Skills
- Patience
- Case Management
- Registered behavior technician (RBT)
- Crisis management
- Individual Counseling
- Safety Monitoring
- Teamwork and collaboration
- Behavioral assessment
- Time management
- Reinforcement strategies
- Attention to detail
- Echoic training
- CPI Trained
- CPR Trained
Timeline
Registered Behavioral Technician
Therapeutic Learning Consultants
06.2024 - Current
School Aide
Maxim Healthcare Staffing
07.2022 - 06.2024
Barista
Ube baby
03.2021 - 04.2022
Builder's Laborer
Soft Play
12.2018 - Current
Service Manager
PEQ, School Club
05.2018 - 04.2022
Sunday School Teacher
Faith Hope And Love Assembly
12.2017 - 12.2020
Certifications - Food Handlers Certification, BLS Basic Life Support
American Heart Association
Diploma -
Alhambra High School
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