Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Moises Ramirez

Houston,TX

Summary

Seasoned retail leader with a solid foundation in fashion merchandising, operations, and team development, built through years of experience with top luxury and lifestyle brands including Banana Republic, Burberry, and Christian Louboutin. Currently serving as Assistant General Manager at Banana Republic, Houston Galleria, where I lead cross-functional teams to deliver elevated, customer-focused store experiences and execute brand strategies that drive results.

Overview

7
7
years of professional experience

Work History

Assistant General Manager

Banana Republic
Houston, TX
08.2023 - Current
  • Led visual merchandising strategy and store operations, driving a +14.8% comp increase and +9% growth over budget for the 2024 business year.
  • Executed seasonal floorsets, window displays, and promotional activations aligned with brand standards, boosting customer engagement, and sales.
  • Coached and developed cross-functional teams to meet and exceed sales goals, clienteling standards, and operational KPIs.
  • Collaborated with sales, operations, and product teams to optimize merchandise storytelling and in-store presentation.
  • Managed recruitment, onboarding, and ongoing training to build a strong leadership bench and high-performing store teams.
  • Maintained operational readiness through daily reviews, visual compliance audits, and inventory accuracy.

Visual Merchandising Associate / Operations

Burberry
Houston, TX
12.2022 - 08.2023
  • Supported the Visual Manager in leading execution and follow-up for seasonal floorsets, promotional campaigns, and in-store events.
  • Installed and maintained visual displays, signage, and product presentations in line with corporate and divisional directives, tailoring layouts to complement store architecture and traffic flow.
  • Managed the visual stockroom and collateral inventory to ensure proper storage and prevent damage to visual assets and tools.
  • Executed vendor requests by ordering and installing graphics, plaques, and brand signage, per campaign needs.
  • Curated looks and styled mannequins to reflect current trends, and elevate product storytelling across key departments.
  • Conducted regular market visits to observe competitor visuals, and report actionable insights to the visual team.
  • Worked collaboratively with the Store Manager, Department Managers, and sales associates to uphold daily brand standards and optimize visual presentation across all zones.

Boutique Assistant

Christian Louboutin
Houston, TX
03.2022 - 12.2022
  • Understand and assist in the execution of store operations, policies and procedures
  • Handle inbound calls; greet customers in a timely, professional and engaging manner
  • Ensure boutique appearance exudes luxury standards
  • Support the sales function at the boutique by providing assistance as directed by Management (as well as the Sales Associates). This support may be physical (retrieving and returning stock) as well as client interaction, and being introduced into a sales transaction at any point and continuing that transaction through to close.
  • Ensure visual standards and displays are maintained throughout the day
  • Maintain office systems which include; data management/reports, written communication to clients via Email, answering phones
  • Ability to handle large sums of money, deposits and all cash desk operations
  • Support stock process by completing back of house operational tasks
  • Maintain selling binders, reports, and make sure they are up to date
  • Assist in management and maintenance of repairs and reports on a weekly basis
  • Partner with management to update employee picks log and staff discount log as requested
  • Assist in management of all support staff timesheets / Overtime in TLO
  • Assist the stock team in maintaining organization / orderliness at all times
  • Assist with the management of waitlist
  • Verify Customer Agreement Forms
  • Maintain waitlists
  • Photograph new merchandise
  • Ordering all spare parts, replacement heels, and boutique supplies
  • Assist with unpacking stock/keeping the stock room clean

Assistant Manager

Banana Republic
Houston, TX
11.2018 - 03.2022
  • Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities.
  • Support strategies and processes using a costumer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity.
  • Seek out and engage with costumers to drive sales and service using suggestive selling.
  • Lead consistent focus on delivering an intimate costumer experience.
  • Recruit, hire and develop people to drive a culture of high performance and engagement.
  • Ensures the store meets visual execution standards on roll out.
  • Direct new merchandising flow, overview and detailed map.
  • Visual displays and windows execution.
  • Daily Replenishment process & execution.
  • Payroll managing and execution.
  • Loss Prevention/safety.
  • Promoted three times within the same company.

Education

Associate of Arts - Fashion Merchandising

Houston Community College
Houston, TX
12-2026

Fashion Business Essentials

Parsons / Yellowbrick
New York, NY / Online
12-2024

Associate of Science - Administration And Business Marketing

U.N.E.S.R
Venezuela
08.2016

Skills

  • POS Software
  • Meeting Sales Goals
  • Merchandise Recommendations
  • Attention to Detail
  • Brand Promotion
  • Retail Metrics and Goals
  • Merchandise Receiving and Handling
  • Customer Service
  • Excellent Written and Verbal Communication
  • Merchandising and Display
  • Loss Prevention
  • Flexible Hours
  • Computer Proficiency and Microsoft Office
  • Adaptable and Flexible
  • Store Policies and Procedures
  • Item Ticketing and Pricing
  • Exceeding Customer Expectations
  • Product Demonstrations
  • Sales and Promotions
  • Available Nights, Weekends and Holidays
  • Ability to Lift 40 pounds
  • Engaging with Diverse Customers
  • Inventory Management
  • Building Customer Loyalty
  • Payment Processing
  • Locating Merchandise
  • Returns and Exchanges
  • Detail-Oriented
  • Sales Records Management
  • Reliable and Responsible
  • Special Orders
  • Time Management
  • Cash Handling
  • Store Opening and Closing
  • Team Cooperation
  • Friendly and Helpful
  • Goal-Driven
  • Customer Needs Assessment
  • Store Organization
  • Register Opening and Closing
  • Team Leadership

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Assistant General Manager

Banana Republic
08.2023 - Current

Visual Merchandising Associate / Operations

Burberry
12.2022 - 08.2023

Boutique Assistant

Christian Louboutin
03.2022 - 12.2022

Assistant Manager

Banana Republic
11.2018 - 03.2022

Associate of Arts - Fashion Merchandising

Houston Community College

Associate of Science - Administration And Business Marketing

U.N.E.S.R

Fashion Business Essentials

Parsons / Yellowbrick

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