Moises Rodriguez
Chelsea,MA
Summary
Jocelyn Foulke, Director of Operations, Excel Academy | | Email: jfloulke@excelacademy.org Matin Sasaluxanon, Team Lead IT, Salsify | | Email: msasaluxanon@salsify.com
Joseph Tse, Director of Information of Technology, RStudio PBC | | Email
Overview
4
4
years of professional experience
Work History
Information Technology Intern
Salsify
03.2023 - Current
- Utilized JSM ticketing system to manage and resolve tickets from employees within the company, within three days
- Administrated 70+ SaaS applications
- Supported IT Manager, configured and maintained hardware and software
- Managed and maintenance Zoom conference systems
- Jamf MDM administration, G Suite, Okta administration, and Zoom Device Management (ZDM),
Salesforce
- Assisted new hires in setting up their company laptops and trained in relevant application use
Digital Assurance and Transparency Intern
PWC
08.2022 - 01.2023
- Evaluate internal controls in support of the external audit specifically related to information systems
- Overlook application controls, IT general controls, financial reporting and external audit process
- Analyze IT general controls and test their efficacy in meeting the companies needs/objectives
Information Technology Co-Op
SALSIFY
01.2022 - 08.2022
- Information Technology Co-Op
- Utilized HALP ticketing system to manage and resolve tickets from employees within company, within three days
- Administrated 70+ SaaS applications
- Provisioned company laptops to all 4 locations, due to the companies hyper growth phase
- Managed and maintenance Zoom conference systems
- Jamf MDM administration, G Suite, Okta administration, and Zoom Device Management (ZDM)
- Salesforce
- Assisted new hires in setting up their company laptops and trained in relevant application use
Information Technology Assistant
EXCEL ACADEMY CHARTER HIGH SCHOOL
02.2020 - 01.2022
- Utilized a ticket system in which all 3 campuses could submit a request, that would be resolved in a timely manner
- Resolved hardware and software issues on student and staff laptops such as replacing screens, keyboards, or rebooting computers
- Installed relevant software on Chromebooks for incoming students
- Managed Google Admin for all school laptops that were under the Excel domain
- Rebooted and troubleshooted students and staff laptops
Education
Bachelor of Science - Computer Information Systems, Applied Mathematics And Business Management
WENTWORTH INSTITUTE OF TECHNOLOGY/ MASSACHUSETTS
Boston, MA08.2023
High School Diploma -
Excel Academy Charter High School
East Boston, MA05.2019
Skills
- Programming Languages:
- JavaScript, Python
- Operating Systems and Software: Microsoft Windows 10, macOS, Linux, Android OS, Chrome OS
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Microsoft Access
Timeline
Information Technology Intern
Salsify
03.2023 - Current
Digital Assurance and Transparency Intern
PWC
08.2022 - 01.2023
Information Technology Co-Op
SALSIFY
01.2022 - 08.2022
Information Technology Assistant
EXCEL ACADEMY CHARTER HIGH SCHOOL
02.2020 - 01.2022
Bachelor of Science - Computer Information Systems, Applied Mathematics And Business Management
WENTWORTH INSTITUTE OF TECHNOLOGY/ MASSACHUSETTS
High School Diploma -
Excel Academy Charter High School
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