MOISES RODRIGUEZ
Dallas
Summary
Results-oriented service industry executive bringing years of experience as accomplished business leader. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Persistent leader eager to lead and grow organizations. Collaborative with relentless work ethic.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Brand President
Local Favorite Restaurants
10.2017 - Current
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Enhanced Brand's performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational OKRs.
- Implemented measures to enforce compliance with budgetary standards.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Reduced operational COGS by 10.5% through strategic management and organization
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
General Manager
Cinco Taco Bar
01.2017 - 10.2017
- Managed financial performance, set budgets, forecasting and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant General Manager
Tupinamba Café
02.2015 - 01.2017
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Food & Beverage Assistant Manager
Lakewood Country Club
10.2007 - 02.2015
- Developed and maintained a staff that provided hospitable, professional service while adhering to club policies and membership initiatives
- Strong communication and interpersonal skills to established a positive relationship, resolve issues and assure maximum Membership satisfaction
- Managed and lead weekly educational service & professional developed training program for the F&B staff
Banquet Server/ Bartender
Sheraton Dallas Hotel
07.2004 - 09.2007
Banquet Server
The City Club
06.2003 - 07.2004
Education
High School Diploma -
Skyline High School
Dallas, TXFood & Beverage Hospitality Management -
El Centro College
Dallas, TX01.2004
Skills
- Integrity and ethics
- Leadership Team Building
- Staff Development
- Analytical and Critical Thinker
- Tactical implementation
- Strategic Planning
Strength Finders & Kolbe-A
- Competition
- Strategic
- Achiever
- Self-Assurance
- Arranger
- Fact Finder - 7
- Follow-Thru - 6
- Quick Start - 3
- Implementor - 4
Certification
- ServSafe Certification
- TABC Certified
- CMAA (Club Management Association of America)
Resources
- Joe Alcantar - 214.265.8844
- Carman Allen - 214.676.3874
- Garry W. Beene - 214.534.9034
- Eddie Dominguez - 214.808.3024
Timeline
Brand President
Local Favorite Restaurants
10.2017 - Current
General Manager
Cinco Taco Bar
01.2017 - 10.2017
Assistant General Manager
Tupinamba Café
02.2015 - 01.2017
Food & Beverage Assistant Manager
Lakewood Country Club
10.2007 - 02.2015
Banquet Server/ Bartender
Sheraton Dallas Hotel
07.2004 - 09.2007
Banquet Server
The City Club
06.2003 - 07.2004
High School Diploma -
Skyline High School
Food & Beverage Hospitality Management -
El Centro College
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