Moises Rodriguez
Los Angeles
Summary
Proven leadership experience with a focus on teamwork and continuous learning. Skilled in communication, time management, and strategic problem-solving. Consistently delivers results on time while maintaining high standards of quality.
Overview
14
14
years of professional experience
Work History
TSO
Transportation Security Administration
08.2021 - Current
- Conducting visual inspection of traveling documents and government-issued identification, in order to identify and report fraudulent documents, and individuals requiring additional screening
- Operating screening equipment to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft
- Retaining and implementing the knowledge of all applicable standard operating procedures. demonstrating responsible and dependable behavior, and being open to change while adapting to new information and unexpected obstacles.
- Engaging in the continuous development of critical thinking skills necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches.
- Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
Ramp Agent
WorldWide Flight Services
06.2016 - 08.2021
- Effectively operated various airport vehicles including cargo loaders, belt loaders, and tow tractors.
- Maintained a safe and secure ramp environment in accordance with Federal Aviation Administration (FAA) regulations.
- Monitored aircraft arrival/departure times and coordinated with other departments to ensure on-time performance.
- Performed wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintained visual contact with the pushback driver to alert the driver of any dangers.
- Ensured the completion of all required aircraft forms, logs, and reports
Security Guard
General Security Services Inc
03.2016 - 07.2016
- Maintain daily logs of irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Inspect and operational use and to detect evidence of tampering adjust security systems, equipment, or machinery to ensure.
- Patrolled the store, acknowledged customers, and reviewed CCTV footage of a 1,000-square-foot building to deter shoplifters and enforce federal, state, and store safety guidelines.
- Administered detailed reports and issued recommendations based on the daily rounds.
Night Crew Chief
Food 4 Less
06.2014 - 11.2015
- Coordinated with crew daily expectations for the night to ensure proper restock and storage of merchandise.
- Ensured that no damaged or expired items are placed on shelves and report any damages to shelves, carts and equipment to management.
- Processed freight, created new displays on end caps and filled shelves with merchandise.
- Performed work in an effective manner and maintained productivity standards.
- Demonstrated methodic planning, distribution and safety skills, including appropriate disposal of waste, taking initiative with the building and remodeling of floor displays and securing accountability in complex situations.
- Requisitioned merchandise from suppliers based on available space, merchandise on hand, customer demand, or advertised specials.
- Developed positive relationships with all individuals within the company setting as well as assisting customer needs by providing friendly, cordial service.
Supervisor
Select Staffing
11.2011 - 08.2013
- Conducted weekly staff meetings to review performance, provide coaching, and mentoring.
- Implemented a comprehensive trading program for the new staff members.
- Developed and implemented operational procedures and policies to ensure efficient workflow and customer satisfaction.
- Successfully managed a team of 8 leads and over 100 staff members in a high volume warehouse environment.
- Handled the daily heavy flow of paperwork and Cooperated with the appropriate department which enabled me to provide an elevated customer experience.
Education
High school diploma -
Orthopedic Hospital Medical Magnet High School
06.2011
Skills
- People management
- Team leadership
- Effective communication
- Detail orientation
- Organizational abilities
- Client support
- Listening skills
- Analytical problem solving
- Difficult customer handling
- Time efficiency
Timeline
TSO
Transportation Security Administration
08.2021 - Current
Ramp Agent
WorldWide Flight Services
06.2016 - 08.2021
Security Guard
General Security Services Inc
03.2016 - 07.2016
Night Crew Chief
Food 4 Less
06.2014 - 11.2015
Supervisor
Select Staffing
11.2011 - 08.2013
High school diploma -
Orthopedic Hospital Medical Magnet High School