Moises Salinas
San Jose
Summary
A dedicated and driven leader with 10+ years experience in the food industry and hospitality. I have a high customer service track record and am able to multitask in a fast paced environment. In addition, I am able to stay calm in high stress situations while managing and empowering a high performing team with a winning attitude. I am a people first leader who translates training and strategies to improve and deliver excellent results. Consistent record of improving the guest experience, driving revenues, and increasing profits. Highly competent at leading and inspiring teams and teaching them ways to be successful through personal example.
Overview
8
8
years of professional experience
Work History
District Manager
Paris Baguette
01.2024 - Current
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Drove regional performance metrics, setting and monitoring achievement goals for each district.
- Proactively meet and exceed guest experiences and deal promptly with guest complaints received.
Multi-Unit Manager
HMS Host
06.2023 - 01.2024
- Identified and developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
- Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
- Led multi-unit teams through periods of change while maintaining high levels of productivity and morale.
- Created a culture of accountability across all units by setting clear expectations for team members at every level within the organization.
- Spearheaded regional expansion efforts, opening new locations on time and within budgetary constraints.
- Implemented effective inventory management systems to minimize waste while ensuring adequate stock levels were maintained at all times.
- Launched new products and services successfully across all units, leading to increased sales and smooth transitions.
District Manager
Chipotle Mexican Grill
02.2021 - 05.2023
- Supervised various locations, enforcing high-quality standards of operation and maintaining 100% at model.
- Maintained strong retention levels at each location by empowering each team using different strategies.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Led weekly calls at a regional level regarding metrics and KPI's
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Drove regional performance metrics, setting and monitoring achievement goals for each district.
- Coached and wrote SMART goals each month of each units PNLs.
General Manager/Certified Trainer
Chipotle Mexican Grill
10.2019 - 02.2021
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Subject matter expert in all of Chipotle's systems and tools
- Early adopter in new systems and company initiatives
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Kitchen Manager/Service Manager
Chipotle Mexican Grill
04.2016 - 10.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality food while adhering to client specifications.
Education
Bachelor of Science - Business Administration
San Jose State
San Jose06.2026
Associate of Science - Business Administration
De Anza College
Cupertino, CA05.2021
Associate of Science - Business ICS
De Anza College
Cupertino, CA05.2021
Skills
- Strategic Planning
- Recruiting and Hiring
- Goal Setting and Performance Metrics
- Multi-unit management
- Excel
- Power Point
- Microsoft Office
- ADP
- Aloha
- TOAST
- Kronos
- NCR
- Oracle MICROS
Languages
Spanish
Native or Bilingual
Timeline
District Manager
Paris Baguette
01.2024 - Current
Multi-Unit Manager
HMS Host
06.2023 - 01.2024
District Manager
Chipotle Mexican Grill
02.2021 - 05.2023
General Manager/Certified Trainer
Chipotle Mexican Grill
10.2019 - 02.2021
Kitchen Manager/Service Manager
Chipotle Mexican Grill
04.2016 - 10.2019
Bachelor of Science - Business Administration
San Jose State
Associate of Science - Business Administration
De Anza College
Associate of Science - Business ICS
De Anza College
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