Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Trejos

Industrial Engineer
Lake Wylie,South Carolina

Summary

  • Reliable and dedicated cashier with 3 years of experience serving customers, versatile with exemplary skills in the cash register system, committed to cleanliness, security, service and customer care. Determined to lead and promote high levels of customer service and engagement efforts.
  • Line cook with food preparation and cooking skills, with a vocation for teamwork, knowledge of food safety, attractive presentation and stock management.

Overview

5
5
years of professional experience

Work History

Line Cook and Preparer

Lily's Bistro
07.2022 - Current

1. Prepare dishes on the grill, oven, and fryers according to established standards.

2. Prepare salads and desserts at the respective stations.

3. Ensures that the production area and equipment under his responsibility are clean and disinfected before, during and after service.

4. Help chefs keep the kitchen safe.

5. Help the chef to request the necessary ingredients for the production.

6. Adhere to applicable state, local and company health regulations.

7. Communicate efficiently and work as a team with the other cooks.

8. Organize and supply the stations with all the necessary products.

9. Prepare food for service (egg, cut vegetables and meat or prepare sauces, etc.)

10. Cook menu items in cooperation with the other kitchen staff.

Cashier and Server

Hello Chicken, Colombian Restaurant
01.2022 - 07.2022

1. Management of the Cash Register System.

2. Attention and Customer Service, personal and by phone.

3. Attention of Applications for orders (Doordash, Chownow, Grubhub).

4. Training new team members on how to use the system and customer service strategies and sales goals.

5. Provide excellent customer service by responding to complaints and providing accurate information.

6. Verification of merchandise stock levels and expiration dates.

7. Advice to Clients on their orders, clarifying doubts and providing solutions.

8. Inform customers about current promotions promoting the sale of products.

9. Satisfy customers efficiently and effectively on product returns.

10. Managed payment methods such as: cash, debit and credit cards.

11. Preparation of Salads, Burritos, Bowls, Sandwiches and other dishes.

12. Preparation and packaging of orders.

Cashier

Mo. Petrolum Inc
04.2019 - 12.2021

1. Handled POS transactions such as checks, cash, credit card purchases, and refunds.

2. Trained new team members on how to use the POS system, customer service strategies, and sales goals.

3. Reviewed and resolved discrepancies between accounting data and cash register data.

4. Scheduled and monitored regular vendor deliveries for fuel and store inventory.

5. Customer price verification and sales processing by scanning barcodes.

6. Carefully examined identification cards for the sale of alcohol and tobacco products to customers of legal age

7. I completed the accurate procedures for depositing and withdrawing cash from the register

8. Provide excellent customer service by responding to complaints and providing accurate information

9. Verification of merchandise stock levels and expiration dates.

10. Restock and organize merchandise in front lanes to increase product sales.

11. Prevent report and report illegal activities on company property.

12. Verification of more than $3,000.00 in cash and credit payments daily.

13. Cash register reconciliation, accounting for errors and resolving discrepancies at the beginning and end of each shift.

14. I supported customers to locate the products inside the store, clarifying their doubts and providing solutions to the inconveniences presented.

15. Inform customers about current promotions promoting the sale of products.

16. Satisfy customers efficiently and effectively on product returns.

17. Crates counted quickly and accurately at the beginning and end of each shift.

18. Managed payment methods such as: cash, debit and credit cards, checks and EBT.

Education

Bachelor of Science - Law

American University
2001

Skills

  • Customer Support
  • Initiative and proactivity
  • Teamwork
  • Leadership
  • Creativity
  • Responsibility

Timeline

Line Cook and Preparer

Lily's Bistro
07.2022 - Current

Cashier and Server

Hello Chicken, Colombian Restaurant
01.2022 - 07.2022

Cashier

Mo. Petrolum Inc
04.2019 - 12.2021

Bachelor of Science - Law

American University
Yolanda TrejosIndustrial Engineer