Moises Velasquez
Orlando,FL
Summary
Proactive Assistant Manager with extensive experience in retail operations management, inventory control, and staff development. Expertise in maintaining organized store environments, accurate cash handling, and compliance with safety regulations. Skilled in recruiting, employee scheduling, and fostering positive work cultures to drive exceptional customer service and repeat business.
Overview
10
10
years of professional experience
Work History
Assistant Manager
UNIQLO
10.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Metropolitan High School
Bronx, NY06.2014
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Employee Scheduling
- Strategic Planning
- Staff Development
- Cost Control
- Performance reviewing
- Google Drive
- Decision-Making
- Problem-Solving
- Operations Management
- Recruiting and interviewing
- Retail Operations Management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
UNIQLO
10.2014 - Current
High School Diploma -
Metropolitan High School
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