Moises Villegas
Marietta,GA
Summary
Hardworking and reliable worker, Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/Membership Coach
X3 Sports
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assistant Manager
Spirit Halloween
09.2023 - 11.2023
- Organized and managed arrival and unloading of merchandise truck
- Maintained stock of store items and ran inventory
- Opening and closing duties performed in a timely manner
- Provided a high standard of customer care
- Conflict resolution
- Effective management of employees
- Effective Communication with fellow managers.
Front Desk Receptionist
Georgia Spa Land
02.2023 - 05.2023
- Friendly and professional greeting of customers
- Touring and helping customers navigate the facilities
- Money management
- Promote and inform on the latest deals/offers
- Receiving and making phone calls in a polite professional manner.
CSR/Customer Service Representative
Microcenter
05.2021 - 10.2022
- Provided full Spanish to English translation services
- Assisted with purchases and supervised return of defective items
- Promoted specific item options to drive sales and achieve add-on purchases
- Offered fast and effective solutions to ensure customer satisfaction
- Kept a tidy and clean work area.
Education
Wheeler High School
Marietta, GA05.2021
Skills
- Spanish
- English
- Organizational Skills
- Interpretation
- Payment processing
- Liquor regulations and compliance
- Material transport and handling
- Issue resolution
- Merchandise stocking
- Proofreading
- Assistant Manager Experience
- Food Handling
- Translation
- Customer Service
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Appointment Scheduling
- Verbal and written communication
- Administrative Skills
- Scheduling appointments
- Office Organization
- Hospitality services
- Complex Problem-Solving
- Issue handling
- Guest Relations
- Meeting Scheduling
- File Management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist/Membership Coach
X3 Sports
01.2024 - Current
Assistant Manager
Spirit Halloween
09.2023 - 11.2023
Front Desk Receptionist
Georgia Spa Land
02.2023 - 05.2023
CSR/Customer Service Representative
Microcenter
05.2021 - 10.2022
Wheeler High School
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