Summary
Overview
Work History
Education
Skills
Core Expertise
Timeline
Generic

Mojan Zarei

Lorena,TX

Summary

Dynamic MBA graduate with a strong foundation in law and a keen interest in integrating legal expertise with business strategy. Eager to apply my unique skill set in roles that bridge the gap between law and business, including corporate compliance, regulatory affairs, and strategic legal management, to contribute to organizational growth and success. Committed to delivering impactful solutions that align legal frameworks with business objectives

Overview

5
5
years of professional experience

Work History

PROJECT ADMINISTRATION

Mortenson
Texas
06.2024 - Current
  • Provide exceptional customer service by assisting team members, clients, and stakeholders with project-related inquiries and issues.
  • Foster team collaboration by facilitating efficient workflows and project updates, leading to a 15% improvement in goal achievement.
  • Involve managing project documentation, scheduling, and budget tracking to ensure milestones are met on time and within budget.

MEA

Nations Benefits
California
01.2023 - 05.2024
  • Provide exceptional customer service, assisting members with inquiries and issues.
  • Enhance member satisfaction by achieving a 20% increase in positive feedback and resolving 90% of member issues within 24 hours through efficient communication and proactive problem-solving strategies.
  • Drive organizational success by fostering collaboration among team members, resulting in a 15% improvement in goal achievement rates over the next fiscal year.

SOLAR ASSESSOR

Nerd Power
California
09.2022 - 12.2022
  • Conducted comprehensive assessment of solar energy installations, resulting in a 30% increase in energy efficiency for residential clients and a 25% cost savings for commercial clients over a 12-month period.
  • Analyzed energy consumption data and successfully recommended solar solutions that led to an average annual cost reduction of 20% for clients and an environmentally friendly energy generation increase of 15%.
  • Ensured compliance with industry regulations and quality standards.

CUSTOMER SERVICE REPRESENTATIVE

Manzarieh Bookcity
Iran
01.2020 - 02.2021
  • Assisted customers in locating and purchasing books, contributing to a 10% increase in monthly sales and consistently achieving a 95% customer satisfaction rating.
  • Provided product recommendations to customers, resulting in a 15% increase in average transaction value and a 20% rise in cross-sell conversion rates.
  • Managed inventory to reduce stockout by 25% and maintained a bookstore that consistently received a 90% or higher cleanliness and organization rating from customers and management.
  • Handled cash transactions with precision, maintaining 100% accuracy in financial records over a span of 12 months while processing an average of 150 transactions daily.

Education

Master Business Administration -

Westcliff University
Irvine, CA
05.2024

Bachelor in Law -

Islamic Azad University
Tehran, Iran
02.2021

Skills

  • Communication
  • Problem Solving
  • Critical Thinking
  • Time Management
  • Operation Management
  • Troubleshooting
  • Microsoft/Google Suite
  • File Management
  • Social Media

Core Expertise

  • Communication
  • Problem Solving
  • Critical Thinking
  • Time Management
  • Operation Management
  • Troubleshooting
  • Microsoft/Google Suite
  • File Management
  • Social Media

Timeline

PROJECT ADMINISTRATION

Mortenson
06.2024 - Current

MEA

Nations Benefits
01.2023 - 05.2024

SOLAR ASSESSOR

Nerd Power
09.2022 - 12.2022

CUSTOMER SERVICE REPRESENTATIVE

Manzarieh Bookcity
01.2020 - 02.2021

Master Business Administration -

Westcliff University

Bachelor in Law -

Islamic Azad University

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