Mojisola C. Ericson
Brownsburg,IN
Summary
Compassionate Clinical Supervisor and Registered nurse recognized for high productivity and efficient task completion. Skilled in patient care management, clinical workflow optimization, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth operation in fast-paced clinical environments. My collaborative approach and infectious disease control expertise have been pivotal in advancing healthcare standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Supervisor-Progressive, Multi- Specialty
Ascension Saint Vincent’s Hospital
Indianapolis, IN
02.2022 - Current
- Directing, managing and supporting a multidisciplinary team consisting of Registered nursing staff, LPNs, and patient care technicians.
- Assess and coordinate the patient's discharge planning needs with members of the healthcare team.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Interviewed applicants and made recommendations for new hires.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Participated in team meetings to discuss best practices for client care.
- Developed policies and procedures related to clinical operations for the facility.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
Registered Nurse ICU Step Down Unit
Roudebush Veteran’s Administration Medical Center
Indianapolis
02.2021 - 12.2024
- Provide prescribed medical treatment and personal care services to ill and injured veterans.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Evaluated veterans, recognized and addressed complications and coordinated treatment with other members of critical care team.
Clinical Review Nurse II , Medicare Part B Appeals
National Government Service, Anthem, Inc.
Indianapolis, IN
03.2019 - 06.2022
- Assessed the necessity and reasonableness of the items supplied in a valid claim through the use of medical policy, and other materials.
- Worked with medical directors in interpreting appropriate and accurate claims payment.
- Worked in accordance with the Centers for Medicare and Medicaid guidelines, policies, and procedures.
- Performed medical necessity reviews of inpatient and outpatient services to ensure compliance with relevant regulations and standards.
- Assessed performance of fellow nurses and motivated necessary change to meet department benchmarks.
- Participated in interdisciplinary meetings to discuss complex cases or special projects requiring further investigation or review.
Clinical Research Home Health Nurse
Symphony Clinical Research
07.2020 - 02.2021
- Company Overview: For Eli Lilly's COVID infusion drug clinical study.
- Ensured compliance with each study’s protocol by providing a thorough review and documentation at each subject's study visit.
- Performed medical tests, including but not limited to vital signs, imaging studies, and electrocardiograms.
- Administered investigational medications and performed patient assessments during clinic visits to determine the presence of side effects; notified the Principal Investigator of findings/issues.
- Provided patient education and medical information to study patients to ensure understanding of proper medication dosage, administration, and disease treatment.
- Documented medical data in the patient chart to capture protocol requirements.
Registered Nurse and Nurse Intern- Medical-Surgical Unit 5 South
Ascension Saint Vincent’s Hospital
Indianapolis
09.2018 - 06.2020
- Provided direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization
- Provided patient care to patients from OR, ER, and ICU; experienced in low to high acuity levels in patients
- Performed assessments; provides intravenous therapy; complex wound care; monitors various drainage devices, etc
- Collaborated daily with physicians and health care team to achieve optimum patient care
- Served as mentor, coach and team builder of inexperienced licensed and unlicensed staff
Patient Care Technician- Ortho Trauma Progressive Unit
Ascension Saint Vincent’s Hospital
Indianapolis
01.2016 - 09.2018
- Assisted with treatments ordered by a physician and supervised by a registered nurse (RN).
- Assisted patients with tending to personal care and activities of daily living.
- Reported findings or changes in physical, mental, and emotional conditions to nursing staff.
- Communicated effective data and significant patient information to the RN's attention.
- Documented data collected during patient care in a timely manner.
Grievance and Appeals Representative- Medicare Part B Unit and Medicare Durable Medical Equipment {DME}
National Government Service, Anthem, Inc.
Indianapolis, IN
01.2011 - 01.2016
- Conducted an investigation and reviewed customer grievances and appeals involving the provision of service and benefit coverage issues.
- Coordinated all communications, inquiries, and processes in accordance with the Centers for Medicare and Medicaid Services (CMS) guidelines.
- Generated written correspondence to customers, such as members, providers, and regulatory agencies.
- Responded to appeals from Customer Service Units, Provider Inquiry Units, members, providers, and/or others for resolution or affirmation of previously processed claims.
- Ensured appropriate resolution to inquiries, grievances, and appeals within specified time frames established by either regulatory/accreditation agencies or customer needs.
Senior Customer Service Representative-Medicare Prescription Drug Plan
Anthem Blue Cross Blue Shield, Inc.
Indianapolis
01.2007 - 01.2011
- Resolved member inquiries about prescription drug coverage, handled claims and billing responses in a timely manner and received inbound calls
- Developed and maintained positive customer relations and coordinated with various functions within the company to ensure customer requests and questions were handled appropriately and in a timely manner
- Highly proficient in all basic customer service functions
Education
Bachelor of Science - Nursing
Marian University
08.2018
Bachelor of Arts - Sociology
University of Ado-Ekiti
01.2001
Skills
- Medical assessment
- Infectious disease control
- IV management
- Health care consultation
- Multidisciplinary team collaboration
- Compliance with regulatory guidelines
- Unit leadership/Unit supervision
- Recruitment
- Patient assessments
- Nurse education program development
- EMR / EHR
Accomplishments
- Earned multiple awards including Daisy nomination for nursing excellence and patient satisfaction
Certification
- Advanced Cardiac Life Support
- Basic Life Support
Timeline
Clinical Supervisor-Progressive, Multi- Specialty
Ascension Saint Vincent’s Hospital
02.2022 - Current
Registered Nurse ICU Step Down Unit
Roudebush Veteran’s Administration Medical Center
02.2021 - 12.2024
Clinical Research Home Health Nurse
Symphony Clinical Research
07.2020 - 02.2021
Clinical Review Nurse II , Medicare Part B Appeals
National Government Service, Anthem, Inc.
03.2019 - 06.2022
Registered Nurse and Nurse Intern- Medical-Surgical Unit 5 South
Ascension Saint Vincent’s Hospital
09.2018 - 06.2020
Patient Care Technician- Ortho Trauma Progressive Unit
Ascension Saint Vincent’s Hospital
01.2016 - 09.2018
Grievance and Appeals Representative- Medicare Part B Unit and Medicare Durable Medical Equipment {DME}
National Government Service, Anthem, Inc.
01.2011 - 01.2016
Senior Customer Service Representative-Medicare Prescription Drug Plan
Anthem Blue Cross Blue Shield, Inc.
01.2007 - 01.2011
Bachelor of Science - Nursing
Marian University
Bachelor of Arts - Sociology
University of Ado-Ekiti
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