Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mokhtar Altaj

Syracuse,NY

Summary

Highly skilled and enthusiastic professional with more than 16 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

16
16
years of professional experience

Work History

Medical Director

Alsafa Medical Complex
08.2013 - 07.2023
  • Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
  • Verified effective, consistent communication between department heads, medical staff and governing boards through board meeting attendance and synchronization of interdepartmental functions.
  • Attended healthcare conferences to stay abreast of evolution of technology and implemented improvements in practice.
  • Maintained compliance with local, national and federal requirements for staff education and certifications.
  • Assessed performance of medical care, equipment, supplies and pharmaceutical drugs.
  • Developed quarterly and yearly objectives, goals and budgets in addition to devising suggestions to decrease spending.
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Represented staff at meetings and on designated committees relative to areas of specialty or service.
  • Drove planning for business development and relationship building with healthcare partners.
  • Focused on preventive care and proactive identification in care management of high-risk patients to lower costs.
  • Conducted care strategy evaluations to identify areas requiring improvement.
  • Recruited and managed physicians and nurses for busy multi-disciplinary practice.
  • Monitored industry trends and advances in evidence-based medicine to purchase and utilize innovative equipment while maintaining operating budgets and expenditures.
  • Oversaw and developed clinical departments through hiring, training and evaluating staff.
  • Developed alliances with internal departments resulting in improved communication and performance throughout region.
  • Developed criteria for test orders and trained staff regarding data acquisition methods and escalation protocol.
  • Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
  • Evaluated vendor contracts for practice specialists and operations staff, and reviewed non-contracted instrumentation technology vendor agreements.
  • Optimized case and clinical management and recommended plans to improve safety and health programs.
  • Created effective marketing plans to attract new patients to practice.

Medical Laboratory Specialist and Supervisor

Alsafa Medical Complex
04.2009 - 07.2023
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Used correct formulas and procedures to prepare solutions and reagents for testing needs.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Assessed new protocols and equipment for relevance and helped implement chosen updates.
  • Removed samples of materials following good practices to achieve accurate test results.
  • Summarized test results and activities for management via verbal updates or written reports.
  • Identified and traced quality control issues impacting laboratory results.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Helped management optimize laboratory processes for maximum efficiency and performance.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Operated wide range of laboratory equipment and instruments to complete analysis.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Conducted wide range of laboratory tests and recorded results.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Documented and verified patient information using laboratory information system.
  • Assisted with laboratory research projects to advance knowledge and discovery in healthcare.
  • Utilized advanced technologies to identify and analyze complex medical samples.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Participated in laboratory audits and assessments to maintain compliance and improve results.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.

Public Relations & Marketing

Med Labs Specialiezed Labs
07.2007 - 04.2009
  • Maintained and updated media contact lists and databases for ease of access.
  • Helped plan and execute private, company, and client events.
  • Tracked and reported on success of campaigns and public relations efforts.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.
  • Assisted in developing media strategies and campaigns for client needs.
  • Built and maintained relationships with relevant media outlets and journalists.
  • Increased awareness of company services and products with implementation of PR strategies.
  • Built strong relationships with media outlets and communications professionals to expand personal network.
  • Supported public relations managers with writing, researching and preparation of materials
  • Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Built and maintained positive relationships with public by utilizing strategic plans.

Medical Laboratory Specialist

Med Labs Specialiezed Labs
07.2007 - 04.2009
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Participated in laboratory audits and assessments to maintain compliance and improve results.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Documented and verified patient information using laboratory information system.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Conducted wide range of laboratory tests and recorded results.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Operated wide range of laboratory equipment and instruments to complete analysis.
  • Helped management optimize laboratory processes for maximum efficiency and performance.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Used correct formulas and procedures to prepare solutions and reagents for testing needs.
  • Consulted with outside professionals and specialists about tests and testing results.

Education

MBA - Business Administration And Management

UKPB
LONDON UNITED KINGDOM
06.2014

Bachelor of Medical Diagnostic Laboratories - Medicine And Health Sciences

Hodeidah University
Hodeidah ,Yemen
06.2006

Skills

  • Healthy Meal Preparation
  • Records Management
  • Clinic Administration
  • Reading Comprehension
  • Business Growth
  • Treatment Planning Oversight
  • Direct Patient Care
  • Medical Staff Leadership
  • Health Information Systems (HIS)
  • Improving Clinical Quality Outcomes
  • Staff Development
  • Differential Diagnosis
  • Practice Management
  • Human Resource Management
  • Utilization Management
  • Patient Relations
  • Problem Identification
  • Train Employees
  • Administrative Staff Supervision
  • Diagnostic Testing
  • Insurance Billing
  • Operational Procedures
  • Medical Billing and Collections
  • Business Strategies
  • Patient Health Information Access
  • Patient Care Assessment

Languages

English
Limited Working
Arabic
Native or Bilingual

Timeline

Medical Director

Alsafa Medical Complex
08.2013 - 07.2023

Medical Laboratory Specialist and Supervisor

Alsafa Medical Complex
04.2009 - 07.2023

Public Relations & Marketing

Med Labs Specialiezed Labs
07.2007 - 04.2009

Medical Laboratory Specialist

Med Labs Specialiezed Labs
07.2007 - 04.2009

MBA - Business Administration And Management

UKPB

Bachelor of Medical Diagnostic Laboratories - Medicine And Health Sciences

Hodeidah University

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Mokhtar Altaj