Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Molchinda Pearson

Molchinda Pearson

Customer service
Wilmington,DE

Summary

Seasoned Customer Associate with Number years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

15
15
years of professional experience

Work History

Cashier

Sure Stop
03.2022 - 01.2023

Assisting customers with monetary transactions. Scan in all vendors. Responsible for opening and closing shifts. Making sure all cash deposits were accurate. Stocking and quality control.

  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Checked personal identifications during alcohol and tobacco sales.
  • Welcomed customers and helped determine their needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Upsold additional products and services to customers, increasing revenue.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

CNA

Mary Campbell Center
06.2008 - 03.2015
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Documented patient information and care activities in electronic health record.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Truck Loader

UPS Philadelphia Airport
11.2021 - 01.2022
  • Collaborated with team members to maintain efficient workflow.
  • Reviewed shipping orders for accurate fulfillment.
  • Monitored product for quality assurance, raising any issues with managers.
  • Used forklift to lift pallets and heavy items into trucks.
  • Followed all safety and security protocols to minimize risk of injury.
  • Loaded and strapped shipments into place on trucks.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Operated scanning equipment to track orders and shipments.

Picker

BJ's Wholesale
04.2019 - 10.2021
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Greeted customers and directed to requested products.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Package Loader

UPS
10.2018 - 03.2019
  • Assisted in organizing and stocking products in warehouse to support colleagues.
  • Assembled pallets and crates for secure transportation of materials.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.

CNA

Private Client
07.2016 - 09.2018
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Documented patient information and care activities in electronic health record.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

CNA - Nursing

Delaware Skills Center
Wilmington, DE
06.2008

Diploma - Political Science

William Penn High School
Newcastle, DE
06.2000

Skills

  • Feedback Acceptance
  • Till Counting
  • Stocking and Replenishing
  • Reports
  • Cash Management
  • POS Systems Operations
  • Time Management Skills
  • Hospitality and Accommodation
  • Cleaning and Sanitizing

Timeline

Cashier

Sure Stop
03.2022 - 01.2023

Truck Loader

UPS Philadelphia Airport
11.2021 - 01.2022

Picker

BJ's Wholesale
04.2019 - 10.2021

Package Loader

UPS
10.2018 - 03.2019

CNA

Private Client
07.2016 - 09.2018

CNA

Mary Campbell Center
06.2008 - 03.2015

CNA - Nursing

Delaware Skills Center

Diploma - Political Science

William Penn High School
Molchinda PearsonCustomer service