Molina Pupwech
360 Brook Mead Dr
Summary
Dynamic food service professional with a strong work ethic and exceptional multitasking abilities, honed at Flying Foods Group. Proven track record in maintaining high food safety standards and enhancing customer satisfaction through effective communication and teamwork. Skilled in food preparation and quality control, consistently achieving operational efficiency and excellence.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Flying Foods Group
10.2022 - 07.2024
- Prepared and served food items in compliance with safety and sanitation regulations.
- Operated kitchen equipment efficiently to maintain optimal workflow during peak hours.
- Assisted in inventory management, ensuring adequate stock levels for daily operations.
- Trained new staff on food preparation techniques and safety protocols.
- Monitored food presentation standards to ensure quality and customer satisfaction.
- Collaborated with team members to streamline service processes and reduce wait times.
- Developed training materials to improve employee onboarding and operational efficiency.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Quality Checker
LSG Sky Chefs
04.2021 - 06.2023
- Operated food preparation equipment to ensure efficient production processes.
- Assembled meal trays according to strict quality and safety standards.
- Collaborated with team members to maintain a clean and organized work area.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Followed food safety regulations to maintain compliance during all operational phases.
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Documented inspection results, identifying defects and non-conformities for corrective action.
- Collaborated with production teams to resolve quality issues and improve processes.
- Assisted in training new staff on quality control procedures and best practices.
- Implemented improvements in inspection techniques to enhance accuracy and efficiency.
- Maintained accurate records of inspections, contributing to audits and regulatory compliance.
- Analyzed trends in defects to recommend preventive measures for future production runs.
- Facilitated communication between departments to promote a culture of quality awareness across operations.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Inspected Product or service with accuracy, reporting problems or defects quickly.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Participated in regular audits, ensuring compliance with industry standards and regulations consistently upheld.
- Identified and helped resolve production problems, increasing output while reducing errors.
- Reduced defect rates with consistent monitoring and timely feedback to production teams.
- Achieved higher customer satisfaction levels, addressing concerns and resolving issues promptly.
- Streamlined work procedures for better efficiency, implementing standardized checklists and templates.
General Warehouse Associate
Oh Boy Oberto
08.2019 - 01.2021
- Maintained inventory accuracy through regular cycle counts and organization of stock.
- Assisted in loading and unloading delivery trucks, ensuring timely processing of shipments.
- Prepared orders for shipment by picking, packing, and labeling products accurately.
- Followed safety protocols consistently, reducing workplace incidents and promoting team awareness.
- Collaborated with team members to streamline operations, improving workflow efficiency.
- Trained new associates on operational procedures and safety guidelines effectively.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Consistently lifted materials weighing as much as Number pounds.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
- Efficiently managed high-volume order processing during peak seasons to ensure timely deliveries and satisfied customers.
- Performed inventory control, such as counting, and stocking merchandise.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Cashier
Seafood City
10.2017 - 12.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with product selection and provided information on promotions.
- Monitored inventory levels and notified management of stock shortages.
- Ensured cleanliness and organization of the checkout area to enhance customer experience.
- Collaborated with team members to improve service delivery during peak hours.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Trained new cashiers on procedures and best practices for efficient operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
Moen Junior High School
Federated State Of Micronesia 06.2008
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
- Flexible schedule
- Working quickly
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Cash register operation
- Food preparation
- Food and safety standards
- Efficient food preparation
- Interpersonal skills
- Order taking accuracy
- Basic mathematics
- Food assembly
- Menu memorization
- Quality control
- Complex Problem-solving
- Heavy lifting capacity
- Food storage practices
- Professional appearance maintenance
- Cross-functional teamwork
- Sanitation standards compliance
- Food storage
- Patient relations
- Patient care
- Food quality assessment
- Food waste reduction techniques
- Food portioning control
- Interpersonal relationship building
- Grilling
- Customer feedback analysis
- Food service equipment maintenance
- Food production scheduling
- Food service marketing tactics
- Table setting expertise
- Recipe execution precision
- Friendly and outgoing
- Cleaning and sanitizing
- Reliability and punctuality
- Verbal and written communication
- Food safety
- Equipment operation
- Supply stocking
- Supply ordering
- Order review
- Food serving
- Waste and trash disposal
- Cash handling experience
- Cooking procedures
- Work station sanitation
Timeline
Food Service Worker
Flying Foods Group
10.2022 - 07.2024
Quality Checker
LSG Sky Chefs
04.2021 - 06.2023
General Warehouse Associate
Oh Boy Oberto
08.2019 - 01.2021
Cashier
Seafood City
10.2017 - 12.2019
Moen Junior High School
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