MOLLA SADDAM HUSSAIN
IT Support
HYDERABAD,INDIA
Summary
Seeking a position that allows me to utilize my skills and abilities to achieve professional growth, while being resourceful, innovative, and flexible. Eager to contribute valuable assets to your esteemed organization as an active team member.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Infrastructure Support Engineer
ALT Dynamics
11.2024 - 02.2025
- Provided technical support for end-users, resolving issues promptly to minimize disruptions to daily operations.
- Reduced downtime, troubleshooting hardware and software issues in a timely manner.
- Facilitated installation processes to deliver project requirements on time.
IT Infrastructure Support
Gigabyte Infocomm
11.2023 - 01.2024
- Established partnerships with local resources and agencies, enhancing available support services for patients transitioning from treatment facilities to community living environments.
- Supported branch management with accurate record-keeping, maintaining detailed documentation for audits and reports.
Microsoft Certified Solution Associate – MCSA
Key Groups institution
11.2021 - 03.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
B.COM - Computers
Osmania university
01.2013
Intermediate - CEC
kendriya vidyalaya
01.2010
Skills
- Troubleshooting, diagnosing and repairing IT systems with direct contact with application users, operation experience and systems administration
- Experience in working with all types of operating systems including Microsoft, Android and Ios
- Experience in using Computer Reservations System Fidelio, Vision line, Cloud patrol, Printer, Maintaining Cheetye administration, Face X, Portable hotspot router Face X etc
- Supporting end users in an enterprise environment
Certification
- Completed Microsoft 365 Certified: Modern Desktop Administrator Associate in January 2022.
- Microsoft Certification Number: I106-999
- Completed Computer Hardware certification from Key Groups institution, Hyderabad, Telengana 2021.
Personal Details
English, Hindi and Telugu
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief. Place: Norwegian Bliss Date: Molla Saddam Hussain
Personal Strengths
- Good Communication Skills.
- Committed, Hard Working and Self Confident.
- Ability to work with teams.
- Open to work in rotational shifts.
- Quick Learner.
Personal Details
- Full name: MOLLA SADDAM HUSSAIN
- Father’s name: MOLLA BASHEER MIAH
- Date of birth: 1992-02-04
- Gender: Male
- Nationality: Indian
Passport Details
- Passport Number: S1091112
- Place of Issue: Hyderabad, India
- Date of issue: 2018-05-30
- Date of expiry: 2028-05-29
VISA and Seaman book details
- US C1/D Visa (valid till 20 Jan 2030)
- Seaman book: India (valid till 20 Oct 2029)
- STCW 2010 (Security, First Aid, Safety, Personal Protection, Social Responsibilities, Crisis management)
Timeline
IT Infrastructure Support Engineer
ALT Dynamics
11.2024 - 02.2025
IT Infrastructure Support
Gigabyte Infocomm
11.2023 - 01.2024
Microsoft Certified Solution Associate – MCSA
Key Groups institution
11.2021 - 03.2022
Intermediate - CEC
kendriya vidyalaya
B.COM - Computers
Osmania university
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