Mollea Greylord

Facilitating quality and direct services as well as support to patients with all patient's needs. Case Management, Treatment Plant, and Note Taking. Skilled in Methasoft, Excel, and technologies specific to this role. Meeting objectives of management as well as the company to best meet the requirements needed of my position. Maintaining and building rapport with patients in a productive manner to the betterment of their recovery and sobriety. Fast and effective strategies when patients are discontent to help defuse the situation with trouble shooting while in Crisis. Thorough effectiveness of accuracy and completeness with tasks assigned. Diverse in position to help company and management with tasks requested of me. Multitasking many aspects of the facility to make sure all tasks are met with safety, quality, and procedures. Using knowledge of different treatment modalities to provide clients with individualized options for successful outcomes. Compiling resources for Wisconsin to help patients in all areas.

• Providing quality and direct services as well as support to patients with all patient's needs
• Case Management, Treatment Plant, and Note Taking
• Maintaining and establishing relationships with patients in a productive manner to the betterment of their recovery
• Meeting objectives of management and the business to best meet above the requirements needed of my position and other positions available
• Fast and effective strategies when patients are discontent to help defuse the situation with trouble shooting while in Crisis
• Effectiveness of accuracy and completeness with tasks assigned
• Multitasking many aspects of the facility to make sure all tasks are met with safety, quality, and procedures
• Collaborated with management to assess intern performance, mentor, and provided constructive feedback

• Providing guidance and support to individuals, fostering a safe and welcoming environment
• Organized and led group activities, facilitated discussions, and offered one-on-one counseling sessions to address personal and social issues
• Managing front desk operations, including greeting, answering phone calls, and handling enquiries
• Maintaining accurate records, schedule appointments, and ensured a smooth flow of information within the organization
• Responded to incidents, and collaborated with team members to maintain a safe and secure environment

• Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items
• Helping customers complete purchases, locate items to promote loyalty, satisfaction and sales numbers
• Worked closely with Owner to solve problems and handle customer concerns
• Mentored new hires, resulting in stronger staff development and increase productivity
• Identified and proactively solved internal problems related to employee turnover by revamping training approaches
• Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
• Assisted customers in placing special orders for special events

• I was a stay-at-home mom with my two children

• Conducted in-home patient assessments to develop individualized care plans
• Provided comprehensive care, including medical, emotional, and daily living support
• Coordinated with healthcare providers to ensure seamless patient care
• Educated patients and families on health management and preventive care
• Monitored patient progress and adjusted care plans as necessary to improve outcomes
• Developed and implemented individualized meal plans for patients, adhering to dietary restrictions and preferences.

• Provided full-spectrum care to high-maintenance patients in an inpatient facility
• Administered medications and monitored vital signs
• Assisted with daily activities such as bathing, dressing, and feeding
• Collaborated with multidisciplinary team to create and implement individualized care plans
• Ensured a clean and safe environment, adhering to all health and safety regulations