Mollee Beauchamp
Gainesville,FL
Summary
Dependable customer service professional with just under five years experience in hospitality environments. Proven ability to communicate effectively, remain calm under pressure, ensure safety of guests and build positivity with diverse customers.
Skilled in multitasking, conflict resolution and adapting to team settings. Seeking to bring strong interpersonal skills, professionalism and a passion for helping others.
Overview
5
5
years of professional experience
Work History
Server
Three Points Hospitality
06.2024 - Current
- Coordinated food and beverage orders with kitchen staff to ensure timely delivery.
- Trained new servers on menu items, service standards, and POS system usage.
- Resolved customer complaints promptly to uphold restaurant reputation and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Campus Outfitters
08.2022 - 08.2024
- Responsible for taking and managing large orders, knowledge of products, building customer relationships, updating documents and processing payments
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to meet daily sales goals and improve overall store performance.
Server
Bj’s Brewery
02.2022 - 07.2022
- Responsible for handing food and alcohol with safety, knowledge of menu, communication with kitchen and management and providing overall exceptional service for guests
- Managed cash handling procedures accurately during busy shifts.
- Collaborated with team members to optimize workflow during peak hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Texas Roadhouse
09.2021 - 01.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Hostess
Steamers Clam Bar and Grill
07.2020 - 08.2021
- Responsible for greeting guests, managing reservations and communicating with servers
Education
Associate of Arts - Hospitality Management
Santa Fe College
08-2025
High School -
Chiefland High School
05.2021
Skills
- Team work
- Communication
- Customer Service
- Personability
- Dependability
- Adaptability
- Conflict resolution
- Attention to detail
- Attention to safety
Timeline
Server
Three Points Hospitality
06.2024 - Current
Sales Associate
Campus Outfitters
08.2022 - 08.2024
Server
Bj’s Brewery
02.2022 - 07.2022
Server
Texas Roadhouse
09.2021 - 01.2022
Hostess
Steamers Clam Bar and Grill
07.2020 - 08.2021
Associate of Arts - Hospitality Management
Santa Fe College
High School -
Chiefland High School
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