Molli Stein

Provided a warm and welcoming environment.

Prepared for large reservations and parties, anticipating staffing and resource needs.

Moved and arranged dining room and set tables according to type of event and guest preferences.

Guided guests through menus while demonstrating thorough knowledge of the wine and dinner selections.

Communicated closely with the kitchen and bar to quickly and accurately relay guest requests and allergies.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Verified that all guests at the bar were of legal age.

Set up glassware and liquor prior to events.

Managed strict beverage control to minimize waste.

Maintained bar inventory and stocked all new orders

Ensured liquor was secured at the end of shifts.

Delivered highly attentive, quality service.

Recommended wine pairings according to guest preferences.

Presented wine to host with appropriate glassware and poured accordingly.

Described chef's daily features and popular dishes.