Mollie Anglim
Sweet Home,OR
Summary
Dedicated and diligent employee with an energetic personality and dynamic skills in customer service. Excellent written and verbal communication abilities for effectively conveying information and addressing customer needs. Flexible schedule and availability for any shift. Committed to delivering exceptional service. Seeking new opportunity with a company that values attention to detail, where skills can make a positive impact.
Overview
27
27
years of professional experience
Work History
Home Health Aide
Wellcare Home Health
08.2019 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Assisted client with daily medication per MD instructions.
- Provided transportation to all medical appointments and social activities.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided daily updates to clients family.
Server/Hostess/Bartender
Razzal's
02.2010 - 05.2018
- Welcomed guests with personable attitude and smile.
- Checked on guests to ensure satisfaction with meals and suggested additional items to increase restaurant sales.
- Trained any new employees on proper food handling, guest expectations and restaurant protocols.
- Managed opening/closing duties.
- Stocked bar with beer, wine, liquor and related supplies.
- Operated cash register and POS system for transactions and made proper change for cash transactions.
Medical Receptionist
Western Washington Medical Group
10.2005 - 12.2013
- Greeted patients upon arrival.
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
- Processed patient payments and scanned identification and insurance cards.
- Managed a multi-line phone system and triaged patient calls when neccesary.
- Ensured HIPAA compliance across all patient data handling, systems and training.
- Organized, updated and maintained 9 doctors personal/daily schedules.
Dietary Assistant
Providence Hospital
09.1997 - 09.2005
- Collaborated with patients to develop menus by selecting foods appropriate for individual dietary needs.
- Ensured quality patient care from admission to discharge.
- Maintained patient charts and confidential files.
- Educated patients and families on nutrition post discharge.
Education
High School Diploma -
1997
Skills
- Excellent Oral and written communication
- Able to work indpendently or in a group setting
- Proficient in microsoft Office, Word, and Excel
- Excellent in customer service
Timeline
Home Health Aide - Wellcare Home Health
08.2019 - Current
Server/Hostess/Bartender - Razzal's
02.2010 - 05.2018
Medical Receptionist - Western Washington Medical Group
10.2005 - 12.2013
Dietary Assistant - Providence Hospital
09.1997 - 09.2005
Mountain High School - High School Diploma,
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