Mollie Clark
16318 Lentz Rd.,MD
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
Work History
Bartender
American Legion Post 70
2019.04 - 2023.03
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Customer Service Cashier
Advance Auto Parts
2017.06 - 2018.05
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Bartender
Bay Country Moose Lodge
2012.03 - 2016.11
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Barback
Dover Downs
2009.12 - 2012.07
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
Education
High School Diploma -
Francis Scott Key High School
Union Bridge, MD06.1970
Skills
- Supply and Inventory Maintenance
- Drink Consistency
- Food and Beverage Management
- Monitoring Alcohol Consumption
- Organizational Abilities
- Patron Rapport
- Storage Processes
Timeline
Bartender
American Legion Post 70
2019.04 - 2023.03
Customer Service Cashier
Advance Auto Parts
2017.06 - 2018.05
Bartender
Bay Country Moose Lodge
2012.03 - 2016.11
Barback
Dover Downs
2009.12 - 2012.07
High School Diploma -
Francis Scott Key High School
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