Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mollie Goins

Vidor

Summary

Dynamic and results-oriented professional with a proven track record at Barnes & Noble, Starbucks and in educational settings. Excelled in staff development and financial management, enhancing operational efficiency and customer satisfaction. Skilled in conflict resolution and critical thinking, consistently achieving goals through strategic planning and effective communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bookseller

Barnes & Noble
11.2023 - 01.2025
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
  • Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
  • Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
  • Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.

Inclusion Teacher

Vidor High School
08.2022 - 08.2023
  • Implemented effective behavior management plans, resulting in fewer disruptions and increased focus on learning tasks.
  • Strengthened relationships with parents, students, and colleagues by maintaining open communication channels and participating in school events.
  • Maintained accurate records of student performance data, informing instructional decisions based on measurable evidence of progress toward goals.
  • Supported struggling students with targeted interventions, leading to higher levels of academic achievement.
  • Increased student understanding by utilizing differentiated instruction techniques and incorporating diverse learning materials.
  • Participated in professional development opportunities to stay current on best practices in inclusive education and apply them effectively in the classroom setting.
  • Assessed individual student progress regularly, providing timely feedback and adjusting instructional methods as needed for maximum growth potential.

Teacher

Farwell High School
08.2021 - 08.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.

Shift Supervisor

STARBUCKS COFFEE COMPANY
05.2016 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.

Education

Bachelor of Arts - Education

West Texas A&M University
Canyon, TX
08-2021

Skills

  • Product recommendations
  • Parent-teacher communication
  • Critical thinking
  • Employee training
  • Educational events
  • Public speaking
  • Conflict resolution
  • Staff development
  • Curriculum implementation
  • Scheduling coordination
  • Document management
  • Project management
  • Financial management

Accomplishments

  • Data Organization - Organized scores of over 80 students into online database for parents' immediate access.
  • Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Curriculum Design - Designed, developed and implemented daily lessons for 90 students.
  • Received commendation from [School Name] principal for successfully working with students with behavior problems.
  • Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
  • Supervised team of 30 staff members.

Certification

  • ServSafe Food Handler's Certification
  • Microsoft Office Specialist (MOS) Certification
  • Physical Education Teacher Certification - [State] Department of Education.
  • Sports Coach Certification – United States Sports Academy.
  • Secondary Education Certificate - [State] Department of Education.

Timeline

Bookseller

Barnes & Noble
11.2023 - 01.2025

Inclusion Teacher

Vidor High School
08.2022 - 08.2023

Teacher

Farwell High School
08.2021 - 08.2022

Shift Supervisor

STARBUCKS COFFEE COMPANY
05.2016 - 08.2021
  • ServSafe Food Handler's Certification
  • Microsoft Office Specialist (MOS) Certification
  • Physical Education Teacher Certification - [State] Department of Education.
  • Sports Coach Certification – United States Sports Academy.
  • Secondary Education Certificate - [State] Department of Education.

Bachelor of Arts - Education

West Texas A&M University
Mollie Goins