Mollie McGregor
Reidsville
Summary
Dynamic and dedicated professional with a strong background in customer service at Toni & Allen LLC. Proven ability to enhance customer satisfaction through effective conflict resolution and cash handling. Recognized for reliability and teamwork, consistently fostering positive relationships to drive repeat business and support operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cashier
Toni & Allen LLC
04.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided excellent service to enhance satisfaction.
- Maintained accurate cash drawer, ensuring proper handling of funds throughout shifts.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills.
- Learned store policies and procedures quickly to support daily operations.
- Educated customers about promotions and loyalty programs to increase engagement.
- Kept work area organized and clean, ensuring a positive shopping environment for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Personal Caregiver
Dr.Kenneth E. Ekstrand
01.2007 - 06.2014
- Provided personal assistance with daily living activities to enhance client comfort and well-being.
- Developed individualized care plans in collaboration with healthcare professionals to meet specific client needs.
- Monitored client health status and reported changes to ensure timely medical intervention when necessary.
- Assisted clients with mobility and physical exercises, promoting independence and physical wellness.
- Implemented safety protocols to maintain a secure environment for clients, reducing risk of injury.
- Coordinated transportation services for clients, facilitating access to medical appointments and social activities.
- Maintained accurate documentation of care provided, ensuring compliance with regulatory standards and enhancing accountability.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
CCMA
Rockingham Community College
Wentworth, NC08-2025
Phlebotomy
Rockingham Community College
Wentworth, NC01-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash register systems
- Payment processing
- Conflict resolution
- Refunds and exchanges
Certification
PT - Phlebotomy Technician
- Rockingham Community College
- January 2025 - May 2025
Timeline
Cashier
Toni & Allen LLC
04.2022 - Current
Personal Caregiver
Dr.Kenneth E. Ekstrand
01.2007 - 06.2014
CCMA
Rockingham Community College
Phlebotomy
Rockingham Community College
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