- Volunteering
- Gardening
- Horseback Riding
- I participate in a variety of outdoor recreational activities
- Volunteering with youth 4-H program
- Volunteering with the WI DNR in State Natural Areas
Mollie Mechenich
Sheboygan,WI
Summary
Customer service-oriented individual with a proven track record of building strong relationships with customers and staff. Skilled in multitasking and maintaining a professional demeanor during busy hours. Known for efficiently responding to customer requests and resolving complaints with problem-solving skills. Demonstrates a team player attitude and excels in catering to special customer requests in order to enhance guest experience.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
21
21
years of professional experience
Work History
Bartender/server
Sway's Bar and Event Center
11.2024 - Current
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Utilized problem solving skills to resolve customer complaints in a courteous manner.
Food Expeditor (expo) /previously server
Texas Roadhouse
02.2016 - Current
- Demonstrated ability to work effectively under pressure while maintaining quality standards.
- Organized and managed the flow of meal orders in a fast-paced restaurant environment.
- Expedited orders efficiently and accurately to ensure customer satisfaction.
- Maintained communication between kitchen staff and waitstaff to ensure timely delivery of food.
- Ensured accuracy of orders by double-checking before releasing them from the kitchen.
- Handled customer complaints by collaborating with kitchen and waitstaff to formulate appropriate solutions.
Bartender/Server
Parker Johns BBQ and Pizza
05.2021 - 12.2024
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Crafted specialty cocktails according to customer specifications.
- Created new and exciting cocktails and beverages based on item availability and seasonal interest.
Paramedic/Quality Assurance Supervisor
Plymouth Ambulance Service
06.2004 - 06.2006
- Administered emergency medical care and life support techniques in critical situations.
- Collaborated with multidisciplinary teams to ensure effective patient transport and treatment.
- Assessed patient conditions rapidly to determine appropriate medical interventions.
- Maintained accurate patient records and documentation for compliance and quality assurance.
- Trained new paramedic staff on protocols, equipment usage, and best practices.
- Implemented process improvements to enhance response times and team efficiency during emergencies.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Education
Associate in Science (A.S.) - Paramedic
Lakeshore Technical college
Cleveland, WI12.2000
Bachelor of Science (B.S.) - Biology
University of Wisconsin-Platteville
Platteville, WI05.1997
Skills
- Customer service
- Strong multitasking
- Highly reliable
- Outgoing personality
- Customer service expertise
- Team player attitude
- Inventory
- Salesmanship
- Service-oriented mindset
- Fast learner
- Honest and dependable
- Attention to detail
- Reliability
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Menu memorization
- Hospitality service expertise
- Professional appearance
- Suggestive selling
- Alcohol awareness
- Food service
Interests
Timeline
Bartender/server
Sway's Bar and Event Center
11.2024 - Current
Bartender/Server
Parker Johns BBQ and Pizza
05.2021 - 12.2024
Food Expeditor (expo) /previously server
Texas Roadhouse
02.2016 - Current
Paramedic/Quality Assurance Supervisor
Plymouth Ambulance Service
06.2004 - 06.2006
Bachelor of Science (B.S.) - Biology
University of Wisconsin-Platteville
Associate in Science (A.S.) - Paramedic
Lakeshore Technical college
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